USB device keeps disconnecting/connecting after upgrading to Windows 8.1

I have a device(Pedal for Sim Racing) connected via USB, everything is working fine in Windows 7 and 8 but after upgrading my machine to Windows 8.1 the device keeps disconnecting and connecting for like every 2 seconds. But after I open the Property Sheet in Game Controllers panel the disconnection issue was gone, if I reconnect the device the issue persist. Other people who have similar device also encounters the same issue after upgrading to windows 8.1. The issue persist with or without the device driver installed. 
Any idea, what might cause this? 

Best regards

mark


  • Edited by tmarkneil Thursday, October 24, 2013 6:49 AM
October 24th, 2013 6:47am

Have you tried to delete all USB ports in the Device Manager console?

After deleting these, reboot the computer and the drivers for USB will be reinstalled.

Free Windows Admin Tool Kit Click here and download it now
October 24th, 2013 8:32am

Same for me: after upgrading to 8.1 sometimes my WD MYPASSPORT external hard drive ( connected to an USB 3.0 hub ) disconnects and immediately reconnects. On Win8 I didn't have any problems...

Come on, MS, fix this!
October 26th, 2013 9:39am

The result from sfc.

"C:\WINDOWS\system32>sfc /verifyonly

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations."

The issue persist with or without the device driver installed.

I think the problem is the changes in the USB for windows 8.1

msdn.microsoft.com/en-us/library/windows/hardware/dn303354(v=vs.85).aspx


  • Edited by Dosmankan Sunday, October 27, 2013 10:22 PM
Free Windows Admin Tool Kit Click here and download it now
October 27th, 2013 10:20pm

Here are the other workarounds that I have tried so far but still did not work:
- Unchecked the option on USB Root Hub Properties->Power Management-> Allow the computer to turn off this device to save power
- Reinstalled the driver of the Motherboard
- using SFC:

C:\WINDOWS\system32>sfc /SCANNOW
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

- this old post describes the same issue on the previous windows version
http://support.microsoft.com/kb/2416007/en-us
  • Edited by tmarkneil Tuesday, October 29, 2013 11:01 AM
October 29th, 2013 8:09am

Hey guys

Try the following solution that works for me.

http://support.microsoft.com/kb/2900614

I am a happy man now

/Mankan

Free Windows Admin Tool Kit Click here and download it now
October 30th, 2013 6:39pm

I've been experiencing similar issues with my USB hubs (3.0 and 2.0) and various USB devices. After a short period of time the hubs go to sleep and my devices stop charging/functioning. My external SATA drives that connect through USB 3.0 also wind down for no reason. I realized it's not the USB hubs that are the cause because I can plug them into my Win7 laptop and everything works perfectly.

I've been researching online for weeks ever since I upgraded to 8.1 and, although I tried everything that was suggested in various forums, nothing worked. I finally found the solution...at least in my case.

I have my screensaver turning on after 10 minutes of inactivity and have my display turning off after 15 minutes of inactivity. It just so happens that my devices would sleep or fail after 15 minutes. So I set the display setting to never shut off and left the screensaver as is. I've been monitoring my devices now for a few hours and everything is back to normal...no more issue. Problem solved.

I hope this helps you as well.

November 22nd, 2013 5:09am

I have the same issue as well with the Fanatec ClubSport Pedals!  This fixed the constant 2 second, bing bing after my upgrade to Windows 8.1.  When am I going to learn wait a year to upgrade to Windows beta products, I mean released products.
  • Edited by Skifly77 Sunday, December 01, 2013 10:33 PM
Free Windows Admin Tool Kit Click here and download it now
November 24th, 2013 4:15pm

I'v got this exact same problem with my Win 7 desktop.  I've also got pedals and wheel but don't see it as different than all the other USB devices.  I'm using a bunch of USB, but no hubs, including 3 external storage hard drives. But the momentary disconnect appears in all devices as best as i can see..even my long time trouble free head phones..keyboard..and all.  Sometimes the sound goes away and if I unplug and replug them the sound comes back, and other times I have to exit and re enter the game. I also get video crashes ..maybe not related.IDK..and have to restart all, because I've got three black screens in Eyefinity. For years my system was trouble free and its just slowly started getting worse. I've thought it had to do with system "sleep" etc but long ago went to never sleep max performance etc..Makes no difference. Keep thinking its my hardware or my house wiring etc..But can't seem to solve it. I replaced my Mobo/chip/ram maybe 6 months ago and that appears to have not helped.  It seems to be getting worse. I hate to start replacing parts piece by piece..cost a lot of money and sometimes doesn't help.

When I'm playing a game I can often hear "faint" sound of USB connect disconnect happening with regularity..that little bing/boink sound etc..So it must just be constantly happening...Seems weird. Didn't have anything like this happening years ago with pretty much the same hardware and same Win7 with the continuing updates etc.

What can be causing this common problem?



  • Edited by soldierguy Saturday, April 05, 2014 2:36 PM
April 5th, 2014 2:28pm

Cannot agree with you more!

I've had 3 laptops upgraded from 8 to 8.1 and none of them are working as good as with windows 8. Errors everywhere, incompatibility everywhere and even this USB 3.0 is not working properly! No proper solution found, no help at all from microsoft. Windows 8.1 is such a crap I cannot even describe.

Disappointed for 4th time, will learn the lesson and will not use 8.1 again. Now going to install windows 8 on this laptop again.. Wasted my time and patience.

Suggestion for microsoft: test the products before release, as this 8.1 is nothing more than a non-working beta.

Free Windows Admin Tool Kit Click here and download it now
August 26th, 2014 10:04am

Same problem on a fresh Windows 8.1 install on a new machine, 2 days old.

USB 3 randomly disconnects and reconnects on my external HDDs which all have their own power supply. When I plug them into my Windows 7 machine, they run and run and run and run and run without a hitch.

Tried the solutions. Yes, solutions, plural. No success, no matter what I did.

Am pretty miffed over how an OS that supposedly has native USB 3.0 can't handle 3.0.

Will give it one more shot and if that fails I will go back to 7.

November 1st, 2014 11:12am

I have a similar problem on my Asus Z97-A motherboard, but I have been able to narrow down the problem a bit. Read on for something interesting...

1) For me, the problem is only with SOME USB 3.0 devices like Card readers and external harddrives (some multidtrive USB 3.0 readers do work, some HDs are temperamental about when they will work) - this is all very weird. Pen drives all seem to work fine.
2) But the most weird thing is that the problem only occurs when I join my windows 8.1 pro pc to a domain, as soon as I take it off the domain, the problem goes away - this seems to imply that the domain group policies have something to do with it. But why then do some drives work on and off?


I tried the power options as described in the post 
and I have tried disabling XHCI as described in the post

None of the above worked.
Free Windows Admin Tool Kit Click here and download it now
March 26th, 2015 9:13am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics