Just built a new computer: Intel i&-3770K; Asus Sabertooth Z77; 16G Dominator RAM; eVGA GTX 660 Ti; Corsair HX-750W PSU. Windows 8 Pro 64-bit is the OS and had been trouble-free on an earlier X58-based system.
Right out of the gate, everything worked without problem. After a couple of days, however, the USB3 ports ceased functioning. Device Manager showed the following message for each of the two USB Root Hubs (xHCI) -- "Windows cannot start this hardware
device because its configuration information (in the registry) is incomplete or damaged. (Code 19)". The computer uses two different Host Controllers: ASMedia USB 3.0 eXtensible Host Controller --0096 (Microsoft) and Intel USB 3.0 eXtensible Host Controller--0100
(Microsoft).
Asus RMAed the mainboard but the problem remained. All other hardware has tested clean. One suggestion they made was to roll back to Windows 7 -- supposedly Windows 8 doesn't play well with either of those Host Controllers. That's a non-starter. The
last suggestion made was that the back-plane was shorting out against the case. Of the many sugegstions I found for the problem, that's the silliest. BTW, I had planned to replace the case at one point anyway and went ahead this time -- the problem is still
there. Even silly suggestions can be wrong.
I did a Refresh (twice) of Windows 8, retaining my data and apps. The problem went away -- for a couple of days. It's back.
All drivers are the latest and all Windows 8 updates have been installed.
Please help.
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