Hi folks,

I'm trying to fix the last snagging issue I have with OSX clients in a UAG / Exchange 2010 deployment:

When trying to connect Mac Mail or Outlook 2011 the connections are very slow to start up, both at initial config and thereafter.

On connection I see lots of the same error re Session Cookies in UAG and no connection in the mail client. If I leave it for a few minutes, sometime many minutes, the errors stop and I eventually get a working connection.

The error is:

"Sesson Attempted to Access Restricted Application"

User with source IP address x.x.x.x  tried to access application Exchange EWS that was restricted that was restricted for the session. This might indicate an intrusion attempt by misusing the session cookie.

Has anyone got any suggestions on how to fix this ?

Many thanks

Steve

• Edited by Steve Komosa Tuesday, September 23, 2014 10:46 PM

I have just posted the same issue in this forum. Did you ever find a solution?

Best regards,

Ruud

Ruud, no, we didn't find a solution, or rather our solution (so far) is to tell users not to use Mac Mail and to use Outlook 2011 instead, which seems to work fine (after some Office updates!)...and we haven't upset anyone with that requirement (yet).

There are some very long discussions on Apple support forums about the whole Mavericks / Mac Mail / Exchange 2010 issues.

I do hope to have another go at this problem sometime soon, I'm sure there must be a solution (and my money says it relates our hardware load balancers).

Steve

Thanks,

My clients use outlook 2011. We do not use hardware load balancers. And I notice the same error in the uag web monitor. The clients that complain are clients that have multiple mailboxes open. It sounds like a cookie is being set for the connection for one mailbox that messes up the connection for the other box. Or something like that.

Ruud.