I made a backup image in Windows 7, and stored it on my external WD 500gb My Book. Now, I've loaded the PC from the Recovery Disc, and it doesn't see or recognize my external HD. There's the option to install drivers for the external device, but WD says they don't have the drivers.......they should be included in Windows. Anyone else have this problem?P.S. The external drive works fine besides this.

How is the external drive connected? USB, FireWire, eSata ?

Sorry, forgot to mention that, it's USB. - HP Pavilion dv6-1352dx- Windows 7 Home Premium 64-bit - Western Digital "My Book", Model #: WD5000H032 FYI, I also made another image and put it on a different partition (not C:, I always make a separate partition for storage) and it doesn't see that image either.Furthermore, I've tried restoring the images using both the bootable Recovery Disk AND the option within Windows.

If there's any other info you need, please ask! :) Thanks

Have you made another image backup or scheduled Windows Backup on the external hard drive or the other partition? You may pay attention to the prompt information when backup. Keeping different versions of system images If you're saving your system images on an internal or external drive, or on CDs or DVDs, you can keep several versions of system images. On internal and external hard drives, older system images will be deleted when the drive runs out of space. To help conserve disk space, you can manually delete older system images. For more information, see What backup settings should I use to maximize my disk space? If you're saving your system images in a network location, you can only keep the most current system image for each computer. System images are saved in the format of drive\WindowsImageBackup\computer name\. If you have an existing system image for a computer and are creating a new one for the same computer, the new system image will overwrite the existing one. If you want to keep the existing system image, you can copy it to a different location before creating the new system image by following these steps: 1. Navigate to the location of the system image.2. Copy the WindowsImageBackup folder to a new location.Arthur Xie - MSFT

cancel the restore and then a screen with 6 or 7 options appears, chose restore from image and then your drives and images will be listed.

Thanks for your input. FYI, none of these answers thus far have helped, BUT I did figure it out. You can't move the image once it's been created, and if you do, you must put it back in the same spot you made it before you restore the image. Kinda weird that you can't just browse for the image regardless of where it it.............but that's how it goes.