Trying to connect laptop to wireless internet
I am trying to connect a laptop to my wireless internet. It says it is connected with an excellent signal; however when I repair the connection, it cannot renew or validate an IP address. Any ideas on what to do?1 person needs an answerI do too
February 3rd, 2011 12:03pm

I am assuming that other wireless devices can connect to your wireless router and thus we can rule out the Router as being misconfigured...Try going to your Control Panel -> Network Connections. Right-click on your wireless connection and select "Properties". Scroll down in the middle window and double-click on "Internet Protocol (TCP/IP)" then verify that "Obtain an IP address automatically" is checked.If that checks out, verify that your DHCP Service is running. Start -> cmd -> "services.msc"Then look for the line that starts "DHCP Client". Make sure that the "Status" column says "Started" and the "Startup Type" column says "Automatic". If not, double-click on this line and change it so that it is that way.If that checks out, go to the Tray (beside the clock) and find your wireless connection utility. Open it, then click on the "Profiles" button (may vary according to the utility you use) and see if the SID of your router is listed as a profile and if it is, select it and delete it. Then try reconnecting.HTH, JW
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February 3rd, 2011 3:54pm

Router password? Most routers are protected by a password to stop those living nearby from accessing and using your broadband connection. If it is not password protected it should be. Hope this helps, Gerry Cornell
February 3rd, 2011 4:36pm

Thanks so much for the help. I've checked the first two, and now I'm on the third option. However, I'm having no luck finding the "Profiles" button or the equivalent. Its crazy because I'm now getting passed the IP address error and it's saying it's repaired and connected, but I still can't connect. Thank you for your help and insight.CN
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February 3rd, 2011 5:56pm

Regarding profiles... Usually when you connect to a wireless network, the connection utility will remember the connection and attempt to log in the same way should that same network reappear. Sometimes something changes and the old parameters won't work and that's why removing the remembered entries (profile) will allow a new connection from scratch. It might also help to know what IP address was assigned to the wireless connection. Usually it will be a 192.168.x.x number. If it is a number like 169.254.x.x then it really did not get a number but assigned itself one.HTH, JW
February 4th, 2011 2:04am

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