Troubleshooting Outlook Add-In - Email is not sent

I have created a distribution group and try to notify the list owner when somebody wants to join to the group.

The group owner can see the request and approve or deny it from the portal, but no email is sent.

From the server's where the portal is located at evet viewer gives this kind of errors:

The Forefront Identity Manager Add-in for Outlook will not function without required configuration data.

Required configuration data was not found.

Ensure that configuration data is available for the Outlook Add-in either from the application configuration file or via group policy.

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and

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The mail sender could not send an outbound email.  This failure indicates a misconfiguration either with the mail server or with the specific mail.  Frequent, repeating instances of this event indicate a failure with the mail server.  If this event occurs alongside event 12, then this event indicates a failure with Exchange. Infrequent instances of this event indicate misconfiguration of individual emails.

The mail server address is incorrect or specific outbound email has invalid data.

Ensure that the mail sender is configured to connect to the correct mail server and that the outbound mail has correct email addresses.
 
The specific exception reported by the mail server:

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I have tested that exchange works.

Can I somehow check what are the Outlook Add-In's configs?

Do I need a email for the distribution group? It now contains only a email alias?

Outlook Add-In can't find distribution group when trying to join using Outlook.

February 26th, 2015 7:43am

Actually I managed to solve this.

The problem was that the group owner didn't have an email address.

  • Marked as answer by 2xTsei 22 hours 19 minutes ago
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February 26th, 2015 8:32am

Actually I managed to solve this.

The problem was that the group owner didn't have an email address.

  • Marked as answer by 2xTsei Thursday, February 26, 2015 1:29 PM
February 26th, 2015 4:29pm

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