Troubleshooting DNS 1014 events
Win7/64 Verizon Actiontec Router I've read the other DNS posts here and they do not help with my situation. I get this 1014 regularly "Name resolution for the name www.kollonity.com timed out after none of the configured DNS servers responded." No interruption of service just a daily or regular warning. Here's the details: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-DNS-Client" Guid="{1C95126E-7EEA-49A9-A3FE-A378B03DDB4D}" /> <EventID>1014</EventID> <Version>0</Version> <Level>3</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2012-02-06T15:42:43.502355000Z" /> <EventRecordID>201691</EventRecordID> <Correlation /> <Execution ProcessID="1676" ThreadID="1724" /> <Channel>System</Channel> <Computer>MN-PC</Computer> <Security UserID="S-1-5-20" /> </System> - <EventData> <Data Name="QueryName">www.kollonity.com</Data> <Data Name="AddressLength">16</Data> <Data Name="Address">02000035C0A801010000000000000000</Data> </EventData> </Event> And here's my ipconfig all:Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. Windows IP Configuration Host Name . . . . . . . . . . . . : MN-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : home Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : home Description . . . . . . . . . . . : Intel(R) 82578DM Gigabit Network Connecti on Physical Address. . . . . . . . . : B8-AC-6F-A9-70-21 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::79:1a4a:ef7d:7631%13(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, February 06, 2012 9:33:57 AM Lease Expires . . . . . . . . . . : Tuesday, February 07, 2012 9:33:57 AM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 314092655 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-BD-8E-FB-B8-AC-6F-A9-70-21 DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft 6to4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.home: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : home Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:c2c:13a8:3f57:fefa(Prefe rred) Link-local IPv6 Address . . . . . : fe80::c2c:13a8:3f57:fefa%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled The URL in the warning, kollonity.com is registered to Tucows.com, which I do not visit. I've run full Malwarebytes and Ad-Aware Pro scans -- the entire hard disk. No malware. So there must be some service that is trying to contact kollonity.com, but I can't find it. My Anitvirus is Nod32 and that's not it. It's not the time service. I've read that these kinds of DNS errors are caused when you visit a page that in turn tries to connect to an IPV6 site. I turned off IPv6 and still get the error. Again, I'm trying to find out what service is trying to make this connection. Any help would be appreciated. -
February 6th, 2012 9:35pm

Hi, You may refer to the following article: Event ID 1014 Microsoft Windows DNS Client As this article indicates that this would be caused by spanning tree portfast settings of router, you could contact the device manufacturer for details.Alex Zhao TechNet Community Support
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February 8th, 2012 9:06pm

Thanks AZ. The Ethernet connection (the router is hard wired/wireless) has the Spanning Tree Protocol enabled but the wireless access point does not. I only use the wirless access point with a MAC portable. Ethernet is WIN7/64. I still get the error every so often and can not figure out what I was doing when it occurred. Obviously I must be going to a page that is linked to Kollonity.com. Anyway, should I enable STP in the Wireless, even though the errors occur only on the PC, which is Ethernet.
February 12th, 2012 1:18pm

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