Trouble shooting error messages that you recieve when you try to send and recieve email in Outlook and Outlook Express
`Problem: Click on Outlook Express to get my email. computer processes emails that were rejected (error occured etc)it stays in the sending mode before I can get my new email. I dont care to send old emailanymore, How do I get rid of them so I start fresh getting new email when I click on Outlook express? Thankyou1 person needs an answerI do too
March 22nd, 2010 11:53pm

Sounds like you have a message stuck in the Outbox. Check: File | Work Offline and in: View | Layout: Uncheck the Preview Pane. Can you delete it now? If the problem is not resolved, you have corruption in one or more dbx files. Move most of your messages out of the Inbox and then create new Outbox and Sent Items folders after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX files for the Outbox & Sent Items and delete them. New ones will be created automatically when you open OE. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. General precautions for Outlook Express: Do not archive mail in the Inbox or Sent Items. Create your own user defined folders and move the messages you wish to save to them. Empty Deleted Items folder daily. Although dbx files have a theoretical capacity of 2GB, I recommend about a 300MB max for less chance of corruption. Information about the maximum file size of the .dbx files that are used by Outlook Express:http://support.microsoft.com/?kbid=903095 Compact often as specified above. Bruce Hagen MS-MVP [Mail]
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March 22nd, 2010 11:59pm

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