Windows Vista Home Premium SP2 32 Bit-OS Gateway P-Series Laptop Back-up Device: Western Digital My-Book Backup failed 0x080070005 Access Denied Device/HarddiskVolumeShadowCopy/Users/Geneva/AppData/LocalLow/Sun/Java/Deployment/cache/6.0/31/781da39f-3b18920e-7a0ee3d65141.class Microsoft Essentials Alert TrojanDownloader.Java/Rexec.B Listed as Severe .... Cleaned... Attempt 2nd Backup - still exists... What would be the next steps?

Next steps would be to try another device, disconnect from the internet clear all traces of the trojan. I would also clean up the pcProfessional In Computing - Please Contact for Help.

Hi, Regarding this alert, please refer to the following links: TrojanDownloader:Java/OpenStream.AJ I would like to provide the following suggestions: 1. You may specifically give the Administrator the full permissions and then boot in Safe mode to run the antivirus software to remove the virus. 2. Please contact your antivirus program manufacturer support to see if they have special update or tools to complete remove the viruses. 3. Actually, the officially recommended method is still to format and re-install the compromised computer from a known good build (i.e. operating system CD + all security patches while disconnected from the network). For more information on hacking, please see these links: Help: I Got Hacked. Now What Do I Do? http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx Help: I Got Hacked. Now What Do I Do? Part II http://www.microsoft.com/technet/community/columns/secmgmt/sm0704.mspx How A Criminal Might Infiltrate Your Network http://www.microsoft.com/technet/technetmag/issues/2005/01/AnatomyofaHack/default.aspx Malicious Software Removal Tool http://www.microsoft.com/security/malwareremove/default.mspx The Day After: Your First Reponse To A Security Breach http://www.microsoft.com/technet/technetmag/issues/2005/01/IncidentResponse 4. You can also contact your antivirus vendor for assistance with identifying or removing virus or worm infections. If you need more help with virus-related issues, contact Microsoft Product Support Services. For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates. Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.