Reading this thread http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2348732&SiteID=17, I knew you were able to use the offer remote assistance between two Vista machines. However, I have some questions regarding this: 1-Did you manage this in a workgroup (no domain)? 2- When you configure the politics in each machine what user names you used in the "offer assistance option", since you are not in a domain? In other words, the links you gave only gave you the option to include users in a domain. 3- Is it really possible to offer assistance in a workgroup (no domain) with Vista machines (since this is not possible in XP)? I remember that in other thread you said that's not possible to offer assistance in workgroups with XP. 4- Could you elaborate more about how you were able to manage the offer assistance in Vista? I really have tried anything I found in this and other forums but nothing works. I hope that you can help me with this. I appreciate any help anyone elsecan offer. Thanks

I am strictly in a workgroup environment and have no way to test in a domain environment. I called the Novice computer from my Expert computer using a local LAN IP address or NetBIOS name. Both worked equally well. I used my name, ie. Al, and left the domain name blank/null/empty/no entry.Note that I always run as a standard user in Vista FWIW. I had offer working in my small workgroup environment between a Vista Ultimate desktop and a Vista Ultimate laptop. I also got it to work through a PPTP VPN tunnel where I could offer remote assistance to the desktop from the laptop VPN client. I just enable both of the group policiesI pointed to in the earlier post and made sure TCP Port 3389 was open on any firewall the machines are behind and/or you have an exception for Remote Assistance enabled in the Windows Firewall. If you can't get it to work one possible work around is this procedure I used with XP boxes... http://theillustratednetwork.mvps.org/RemoteAssistance/RemoteAssistance.html ...or use a third-party program like TeamViewer. You can call direct IP to IP with TeamViewer or use their servers to connect to the remote PC. FWIW, I use TeamViewer to support a remote PC belonging to a family member who is on a 56Kbps ISP. It works very well and seems much faster than Remote Assistance, IMHO. http://www.teamviewer.com/index.aspx