This copy of Windows 7 is not genuine.
In effect this problem is from when I've changed the HD (320GB to 640GB). Your solution is still the same (installing the Intel Rapid Storage Drivers) ? Thanks a lot for your support Adriano
November 8th, 2011 8:21am

"Adriano Iannotta" wrote in message news:f39bf687-d169-4179-9ff3-d2a5b11a1d10... In effect this problem is from when I've changed the HD (320GB to 640GB). Your solution is still the same (installing the Intel Rapid Storage Drivers) ? Thanks a lot for your support Adriano It cant hurt (so long as you dont force the install). Post back with a new MGADiag afterwards if it fails, though, youll be best going direct to WGA support. WGA Support can be found here- North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4 Outside North America: http://support.microsoft.com/contactus/?ws=support#tab0 Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference! Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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November 8th, 2011 8:32am

"Adriano Iannotta" wrote in message news:82e7c866-4b55-4bd0-882d-f214f4b2c605... Hi, after the installation you suggested (Intel Rapid Storage Drivers), restarting the S.O. I've succesfully update the S.O. with Windows Update from Control Panel (this Windows Update NOT possible was the reason so I've decided to solve the Windows 7 not genuine problem). But ... after 1 hour, about, of inactivity (idle) the message (Windows 7 not genuine...) has appears again !!! So I've executed again the MGDiag tools and this is the report: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-KFK6Y-3F7B3-PWJW2 Windows Product Key Hash: i/ZGv9xqjfbej0nOOahSoV2C3lc= Windows Product ID: 00371-835-1594376-85361 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 Thanks Adriano There dont appear to be any problems with the Activation or validation currently either running MGADiag triggered a successful self-repair, or your problem was the result of a Race condition. Race conditions arise because two programs fight over a file or memory-space. The usual culprits are the AV or other anti-malware. If the non-genuine message keeps coming and going, then its certainly a race condition, but it can be a nightmare to work out exactly what is causing it, as the act of looking for it can stop it happening. Best suggestion I can come up with is to change the AV to an alternative (free) one for a while, and see if the problem goes away. Bear with the situation for a few days the system often settles down (a bunch of updates probably includes a few .NET one which use an awful lot of processor time after install to optimise the installation, and can give rise to race conditions) after a while. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
November 8th, 2011 1:36pm

Hi, after the installation you suggested (Intel Rapid Storage Drivers), restarting the S.O. I've succesfully update the S.O. with Windows Update from Control Panel (this Windows Update NOT possible was the reason so I've decided to solve the Windows 7 not genuine problem). But ... after 1 hour, about, of inactivity (idle) the message (Windows 7 not genuine...) has appears again !!! So I've executed again the MGDiag tools and this is the report: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-KFK6Y-3F7B3-PWJW2 Windows Product Key Hash: i/ZGv9xqjfbej0nOOahSoV2C3lc= Windows Product ID: 00371-835-1594376-85361 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {D3F25C48-DD49-4B3F-AF43-79D6EA38AA6E}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.110622-1506 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{D3F25C48-DD49-4B3F-AF43-79D6EA38AA6E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PWJW2</PKey><PID>00371-835-1594376-85361</PID><PIDType>5</PIDType><SID>S-1-5-21-3745314323-3986035408-2817440767</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEB1C5E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0260Y8</Version><SMBIOSVersion major="2" minor="6"/><Date>20100317000000.000000+000</Date></BIOS><HWID>83AF3F07018400FC</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>22D62509E8C86AE</Val><Hash>GEpikz5srpQxvNI+hOxXffeVt5w=</Hash><Pid>89388-855-2810897-65711</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Versione servizio di gestione licenze software: 6.1.7601.17514 Nome: Windows(R) 7, Professional edition Descrizione: Windows Operating System - Windows(R) 7, RETAIL channel ID di attivazionee838d943-63ed-4a0b-9fb1-47152908acc9 ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f PID esteso: 00371-00170-835-159437-00-1040-7600.0000-1322010 ID di installazione: 015081225362543586519403657991176605281016299606625071 URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338 URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339 URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341 URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340 Codice "Product Key" parziale: PWJW2 Stato licenza: concesso in licenza Numero di ripristini Windows rimanenti: 4 Ora attendibile: 08/11/2011 11:08:33 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 11:7:2011 17:04 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: OgAAAAEAAwABAAEAAAACAAAABgABAAEA6GHyY7q++kVSxx7uWv1MczYXWEvgC9yi5vNyir5BBFNcXQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Sony VAIO FACP Sony VAIO HPET Sony VAIO MCFG Sony VAIO SLIC Sony VAIO SSDT Sony VAIO SSDT Sony VAIO Thanks Adriano
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November 9th, 2011 5:03am

One year ago I've updated my notebook (Sony Vaio) from Windows 7 Home to Windows 7 Professional (MAPS; it's GENUINE). It works ok for some (8/9) months. After this time, at start up (and during some idle) it gives me the "This copy of Windows 7 is not genuine". Reading this forum I've executed the MGDiag tools. This is the report: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-KFK6Y-3F7B3-PWJW2 Windows Product Key Hash: i/ZGv9xqjfbej0nOOahSoV2C3lc= Windows Product ID: 00371-835-1594376-85361 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {D3F25C48-DD49-4B3F-AF43-79D6EA38AA6E}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_rtm.101119-1850 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{D3F25C48-DD49-4B3F-AF43-79D6EA38AA6E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PWJW2</PKey><PID>00371-835-1594376-85361</PID><PIDType>5</PIDType><SID>S-1-5-21-3745314323-3986035408-2817440767</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEB1C5E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0260Y8</Version><SMBIOSVersion major="2" minor="6"/><Date>20100317000000.000000+000</Date></BIOS><HWID>83AF3F07018400FC</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>22D62509E8C86AE</Val><Hash>GEpikz5srpQxvNI+hOxXffeVt5w=</Hash><Pid>89388-855-2810897-65711</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Versione servizio di gestione licenze software: 6.1.7601.17514 Nome: Windows(R) 7, Professional edition Descrizione: Windows Operating System - Windows(R) 7, RETAIL channel ID di attivazionee838d943-63ed-4a0b-9fb1-47152908acc9 ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f PID esteso: 00371-00170-835-159437-00-1040-7600.0000-1322010 ID di installazione: 015081225362543586519403657991176605281016299606625071 URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338 URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339 URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341 URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340 Codice "Product Key" parziale: PWJW2 Stato licenza: concesso in licenza Numero di ripristini Windows rimanenti: 4 Ora attendibile: 07/11/2011 10:58:31 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x000000000001EFF0 Event Time Stamp: 10:31:2011 15:19 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\sppobjs.dll Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui Tampered File: %systemroot%\system32\sppwinob.dll Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui Tampered File: %systemroot%\system32\drivers\spsys.sys HWID Data--> HWID Hash Current: OgAAAAEAAwABAAEAAAACAAAABgABAAEA6GHyY7q++kVSxx7uWv1MczYXWEvgC9yi5vNyir5BBFNcXQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Sony VAIO FACP Sony VAIO HPET Sony VAIO MCFG Sony VAIO SLIC Sony VAIO SSDT Sony VAIO SSDT Sony VAIO Can you help me ? Thanks Adriano
November 9th, 2011 5:07am

"Adriano Iannotta" wrote in message news:82e7c866-4b55-4bd0-882d-f214f4b2c605... Hi, after the installation you suggested (Intel Rapid Storage Drivers), restarting the S.O. I've succesfully update the S.O. with Windows Update from Control Panel (this Windows Update NOT possible was the reason so I've decided to solve the Windows 7 not genuine problem). But ... after 1 hour, about, of inactivity (idle) the message (Windows 7 not genuine...) has appears again !!! So I've executed again the MGDiag tools and this is the report: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-KFK6Y-3F7B3-PWJW2 Windows Product Key Hash: i/ZGv9xqjfbej0nOOahSoV2C3lc= Windows Product ID: 00371-835-1594376-85361 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 Thanks Adriano There dont appear to be any problems with the Activation or validation currently either running MGADiag triggered a successful self-repair, or your problem was the result of a Race condition. Race conditions arise because two programs fight over a file or memory-space. The usual culprits are the AV or other anti-malware. If the non-genuine message keeps coming and going, then its certainly a race condition, but it can be a nightmare to work out exactly what is causing it, as the act of looking for it can stop it happening. Best suggestion I can come up with is to change the AV to an alternative (free) one for a while, and see if the problem goes away. Bear with the situation for a few days the system often settles down (a bunch of updates probably includes a few .NET one which use an awful lot of processor time after install to optimise the installation, and can give rise to race conditions) after a while. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Free Windows Admin Tool Kit Click here and download it now
November 9th, 2011 5:24am

"Adriano Iannotta" wrote in message news:8be1c369-4ab6-4afb-86ad-fc5a93207457... One year ago I've updated my notebook (Sony Vaio) from Windows 7 Home to Windows 7 Professional (MAPS; it's GENUINE). It works ok for some (8/9) months. After this time, at start up (and during some idle) it gives me the "This copy of Windows 7 is not genuine". Reading this forum I've executed the MGDiag tools. This is the report: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-KFK6Y-3F7B3-PWJW2 Windows Product Key Hash: i/ZGv9xqjfbej0nOOahSoV2C3lc= Windows Product ID: 00371-835-1594376-85361 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003 File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003 File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100 Other data--> SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEB1C5E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0260Y8</Version><SMBIOSVersion major="2" minor="6"/><Date>20100317000000.000000+000</Date></BIOS Licensing Data--> Versione servizio di gestione licenze software: 6.1.7601.17514 Nome: Windows(R) 7, Professional edition Descrizione: Windows Operating System - Windows(R) 7, RETAIL channel Codice "Product Key" parziale: PWJW2 Stato licenza: concesso in licenza Numero di ripristini Windows rimanenti: 4 Ora attendibile: 07/11/2011 10:58:31 HWID Data--> HWID Hash Current: OgAAAAEAAwABAAEAAAACAAAABgABAAEA6GHyY7q++kVSxx7uWv1MczYXWEvgC9yi5vNyir5BBFNcXQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 Can you help me ? Thanks Adriano The set of file mismatches highlighted above are typical of one of two causes:- 1) a restore from an image backup of the system 2) a failed driver update The only one for which we currently have a solution is the second..... Installing the Intel Rapid Storage Drivers try downloading and installing them from here - http://downloadcenter.intel ......com/SearchResult.aspx?lang=eng&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%c2%ae+Rapid+Storage+Technology - youll need the set for the x64 (64-bit) platform on Win7 If it doesnt want to install for any reason do NOT force it it means that the update is not applicable. Once complete, please reboot twice, then post another MGADiag report. Good Luck! Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
November 9th, 2011 5:26am

OK with your suggestions. Your support has been very precious for me, thanks a lot again. Regards Adriano
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November 9th, 2011 6:44am

"Adriano Iannotta" wrote in message news:7ebe9d8c-4296-43d7-866c-4bc61bc86822... OK with your suggestions. Your support has been very precious for me, thanks a lot again. Regards Adriano Youre welcome good luck! Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
November 9th, 2011 6:57am

I will mark Noel’s reply as answer. It could help other communities here who have the same issue. Thanks for your understanding. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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November 12th, 2011 2:20am

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