The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000010d (0x0000000000000004, 0x0000000000000000, 0xfffff88007eb5883, 0xfffffa800901b5d0).

I have a computer that is spontaneously rebooting. The event log shows the above bugcheck error. Here is a link to the related dmp file.

http://www.en-consult.ca/files/070315-14227-01.dmp

July 4th, 2015 10:59am

First thing you need to do is update to win 8.1 and by itself that might fix the issue.  If it does not run verifier to find the underlying issue

These crashes were related to memory corruption (probably caused by a driver). 

Please run these two tests to verify your memory and find which driver is causing the problem.  Please run verifier first.  You do not need to run memtest yet unless verifier does not find the cause, or you want to.


If you are over-clocking anything reset to default before running these tests. In other words STOP!!!  If you do not know what this means you probably are not

1-Driver verifier (for complete directions see our wiki here)
2-Memtest. (You can read more about running memtest here)


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July 4th, 2015 11:39am

Hi,

According to the dump file, it seems like this problem caused by ser2pl64.sys which stands for Sabrent USB-to-Serial adapter

Please check your system hardware device if there is any device might caused this problem..

July 6th, 2015 11:29pm

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