When I go to the start menu, I can log on/off, but there is no option for shutting down the computer or restart. How do I restore this function?1 person needs an answerI do too

Hi,· Since when are you facing this issue?· Do you remember making any changes to the system? Method 1:I would suggest you to follow the steps mentioned in the article given below and check whether it helps or not.“Shutdown" option missing from the Start Menu and Ctrl+Alt+Del dialog boxhttp://support.microsoft.com/kb/555449 Method 2:I would suggest you todo a SFC scan. System File Checker (SFC) checks that all Windows XP system files are where they should be as they were by default and not corrupted, changed, or damaged.a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.b. Click Continue or supply Administrator credentials if prompted.c. In the Command Prompt window type the following, and press Enter:sfc /scannowd. You should see the following on-screen message:§ Beginning the system scan. This process will take some time.§ Beginning verification phase of system scan.e. Verification % complete.f. Once the scan has completed, test to see whether the issue that you are experiencing is resolved or not. For further reference, check the KB article mentioned below.Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)http://support.microsoft.com/kb/310747 Method 3:If the issue started recently then, I would suggest you to do a system restore and check whether the issue persists.How to restore Windows XP to a previous statehttp://support.microsoft.com/kb/306084 Thank you and Regards. Thahaseena MMicrosoft Answers Support Engineer.Visit ourMicrosoft Answers Feedback Forum and let us know what you think.

Do you mean that when you click the Start button, you do not see the "Turn Off Computer..." option?If that is the case, it sounds like the option has been removed through a Group Policy change (that is one way that can happen). That is not hard to fix.If your Group Policy settings were changed and you did not change them, something changed them for you. That would most likely be some malicious software. When something starts changing your Group Policy settings for you, there are usually some other things that have been changed that you have not discovered yet.We should know more about your system to offer appropriate ideas.Maybe someday the XP forums "Ask a question" dialog will ask these questions automatically when a new thread is started so I do not have to ask them every single time. It might even be possible to resolve an issue in a single reply when enough information is provided.Please provide additional information about your system:What is your system make and model?What is your XP Version and Service Pack?Describe your current antivirus and anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.If the system used to work properly, what do you think might have changed since the last time it did work properly?Run the following scans first, and you will likely still have your issue (which we can then fix) but you will at least know your system is reasonably free of malicious software before fixing it.Perform some scans for malicious software, then fix any remaining issues:Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MBAM): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if desired.Reboot your computer and troubleshoot remaining issues.Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!