Hello All,

Yesterday I downloaded Windows 8 pro (technet retail) I burned it to a cd and grabbed two keys. I build a new computer and wanted to use these keys on hdd's that have never had a OS installed on it. I boot off the technet ISO of windows 8 pro and about 1 or 2 screens in I come to this screen http://tinyurl.com/lcsagh8 .

I put either key in that box and all I get is an error something along the lines of "This key does not work." Previous to buying a technet subscription I bought a windows 8 pro from the store. I used the product key from that packaging on the technet win 8 pro (technet retail) to by pass the screen.

Yesterday I called tech support which was a totally debacle (talked to India). All I want to know is the following;
1. Why is it that my supposedly "Windows 8 Pro (technet retail) keys can not get past that screen.
2. Once inside windows one of the keys worked using the slui...etc the other one did not (although I right click on my computer and said change key..etc, and that is where the second one failed.

Am I using the wrong version to do a clean install? Techsupport was like just enter your default key and I kept telling them that if I didn't own a store copy of windows 8 pro the two keys from technet would be my default key and yet I can't get past the above screen located in the tiny url above.

Thank You In Advance.

Brandon.

Hi,

Please contact our customer service for the key issue:

www.microsoft.com/microsoftservices