Following a recent reboot, the TMG Firewall service has started to crash shortly after startup, reporting Service Control Manager Event 7024 in the System event log, and at the same time, Microsoft Forefront TMG Firewall event 14001 in the Application event log.

The service crashes every time.

The Event log messages say

• Log: System
• Source: Service Control Manager
• Event ID: 7204
• Message: The Microsoft Forefront TMG Firewall service terminate with service-specific error %%213001

• Log: Application
• Source: Microsoft Forefront TMG Firewall
• Event ID: 14001
• Message: Firewall Service failed to initialize. Previous log entries might help determine the proper action

The only other event logged is a Service Control Manager 7036 (Service entered the stopped state) for the TMG Firewall service, logged at the same time as the 7024. There's nothing else being logged at all.

Anyone have any ideas as to why it's crashing? Or how I get some more detail about what it's up to during service initialisation? I can't find any reference to the %%213001 error code. is there a lookup for those, or do I need to open a case?

• Edited by SysAdminITL Tuesday, November 26, 2013 3:35 PM

Hi,

Thank you for your patience and support.

I am trying to involve someone familiar with this topic to further look at this issue. There might be some time delay. Appreciate your patience.

Thank you for your understanding and support.

Best Regards

Quan Gu

Hello Everyone,

In my case the service did not work because a new version of Karpesky attempting to control the firewall like TMG is installed.

I hope the information will be useful.

I ended up rebuilding the server that was having this problem, and the problem went away. After several months, though, the problem came back.

I opened a case with Microsoft Support and they recommended a few changes - one of which was to uninstall Kaspersky Endpoint Security - which seemed to have fixed it. It's been a week now and the box appears to be fine - been rebooted several times and the services starts every time.

Looks like Kaspersky was to blame.

We were using Kaspersky Endpoint Security 10 MR1 installed. Although the firewall component was disabled, it was obviously upsetting TMG.

hi all

i have facing same issue with TMG and kaspersky endpoint 10.2.1.23 when uninstall kasper tmg is running and every thing is ok.

before upgrading to TMG my sever was running ISA 2006 and same version of kaspersky

is there any way to run both TMG and kaspersky?

regards