Help, please!!

Two days ago in windows 8 store popped up an update to windows 8.1 for my pc. I am an owner of two notebook PC-s, both Lenovo, G580(which upgraded successfully without any issues, also it has intel inside) and G585(which upgraded without any issues, untill the set up completed and it booted up, it has AMD)

So the AMD one, Lenovo G585, refuses to shut down, restart, sleep or hibernate, the only way to shut it down is to force it to turn off, meaning i have to press the power button for a couple of seconds. Along with other issues this is the only one i wasn't able to resolve. I have contacted my Lenovo support and they said there is nothing they can do and that i can only wait for an update... and in the meantime am i supposed to let this windows 8.1 upgrade mess up my new notebook?

Ok, so i was stupid enough not to run windows 8 backup before i started this update, silly me, thinking what could go wrong, it's not like M$ described this upgrade as something like evolution of the century, but enough about that, i have tried every possible solution, updated my drivers, run admin cmd and typed powercfg -devicequery wake_armed - it displayed NONE, typed powercfg -lastwake - it displayed wake history count - 0, i tried entering BIOS and checking if there is anything in there i could possibly change, found nothing, tried disabling hibernate, still nothing, and each time i try putting my pc in one of those states the screen turns off, and it all seems like the pc will any moment and yet nothing it just stays on for countless hours unless i once again force it to shut down, also when in sleep mode no keys work for waking it up, mouse and keyboard are meaningless, the only button that works is the power button which turns it off completely and then i can turn it on all the way from the begining, so far at least that makes me happy, but continuing like this i will mess up my PC.

PC specs:

OS - Windows 8.1 x64, came preinstalled Windows 8 x64

Processor: AMD E-300 APU with Radeon HD Graphics 1.30GHz

RAM: 4GB

Microsoft, any solutions to this one? 

Try to run the System File Checker tool.

Command prompt > sfc /scannow

Try to run the System File Checker tool.

Command prompt > sfc /scannow

http://www.askvg.com/fix-windows-8-restart-and-shutdown-problems-by-disabling-hybrid-shutdown-feature/

This helped me al is fine again...read carefully it was dead easy!!! no help from microsoft found it myself!!!

• Marked as answer by Karen HuMicrosoft contingent staff, Moderator Tuesday, November 05, 2013 2:17 AM

http://www.askvg.com/fix-windows-8-restart-and-shutdown-problems-by-disabling-hybrid-shutdown-feature/

This helped me al is fine again...read carefully it was dead easy!!! no help from microsoft found it myself!!!

• Marked as answer by Karen HuMicrosoft contingent staff, Moderator Tuesday, November 05, 2013 2:17 AM

http://www.askvg.com/fix-windows-8-restart-and-shutdown-problems-by-disabling-hybrid-shutdown-feature/

This helped me al is fine again...read carefully it was dead easy!!! no help from microsoft found it myself!!!

• Marked as answer by Karen HuMicrosoft contingent staff, Moderator Tuesday, November 05, 2013 2:17 AM

http://www.askvg.com/fix-windows-8-restart-and-shutdown-problems-by-disabling-hybrid-shutdown-feature/

This helped me al is fine again...read carefully it was dead easy!!! no help from microsoft found it myself!!!

• Marked as answer by Karen HuMicrosoft contingent staff, Moderator Tuesday, November 05, 2013 2:17 AM

I had the same problem with my Lenovo U510. This is a good temporary fix. Thank you thank you thank you!!!! I can shut the computer down now.

It does take a very long time to load but I have backed off of toughing this off the cliff and getting a mac. Though I still might do it. This is my 3rd computer in a 18 month period... always something wrong...

Thanks for the help. 

Use the windows explorer on your taskbar and create a new folder on your C drive called newdrivers (right mouse click in the C drive and select new and folder). Then use internet explorer and go to your PC manufacturers web site and download all the windows 8.1 drivers for your PC. Select save as and then browse to your folder you created on your C drive.  Install the drivers in this order wireless, nvidia, bluetooth and touchpad. These are the most common drivers that cause windows to hang on shutdown. After you reinstall drivers, reboot. In addition, Microsoft just came out with some new updates on Tuesday that can help with the problem as well. This should correct the problem. If not post me again, and include your PC manufacturer, model number, and details and I'll give you more indepth information. Good luck and Cheers >>>Sucr

my system has started doing the same thing, so ran the scan with this result

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

C:\WINDOWS\system32>

are u able to find a solution, my wind 8.1 all of sudden behave like this, not sure is it system problem or windows.. i can press shutdown ,sleep or reboot, only reboot works.... shutdown and sleep just make the system cut off the monitor but the power to cpu fan, hdd ,dvdrom, usb still on... only way to off is by holding power button and force cut the power, even when its sleep, it cant be woken up unless force power off....

help~~~ guys~~ desperate to seek solution

• Edited by cowlynz 17 hours 44 minutes ago

• Edited by cowlynz Wednesday, March 19, 2014 5:07 PM

This helps to me:

Go to Device Manager then Network Adapters

Select your network adapter, then click rigth, then Properties/Power Management... uncheck "Allow this device to wake the computer"

Last week I put a new hard drive in and loaded Windows 8 instead of Windows 7 (which I was previously using), it is a legit copy I had purchased and downloaded from Microsoft when Windows 8 first came out.  I had problems with activation, called Microsoft and they remotely connected fixing the problem.  Sleep Mode worked until it did the 8.1 upgrade.Now the System will not turn off, Sleep or Hibernate.  If I go to Sleep or Hibernate, the monitor turns off, hard drive turns off, but the fans are still running.  Try to wake up with mouse and nothing happens, have to hit the restart button.  If I try to shut down, it does the same thing, I can only shut down by holding the button.  I have tried everything suggested here, nothing has worked.  I would reload, but don't want to have to go through the problem of activating again.  The system32>sfc /scannow found nothing wrong, network adapter is not allowed to wake the computer, sharing turned off, and disabled the hybrid-shutdown-feature.  Computer has been scanned and re-scanned, not infections.  Video driver was re-installed.  I have checked all settings in BIOS.

I was hoping that someone has found a solution to this problem.

Intel Pentium D CPU 3.73GHz

8.00GB RAM

NVIDA GeForce 9800 GT x 2 (SLI)

64-bit Windows 8.1 Pro with Media Center

No pen or touch input