Hi, i am having a challenge with my TX2000 laptop. It has started shutting down after some hours and the event properties will show this message : The system was shut down due to a critical thermal event. shut down time = 2011-05-04T08:17:33 ACPI\ThermalZone\THRM_CRT =368K. Please help me on what to do. I appreciate.

Not a Windows problem. The machine's overheating - use some canned air to blow the dust out of the vents and/or replace the CPU cooling fan if needed. Contact the machine's manufacturer for more information.

Hi, Since the event log says “The system was shut down due to a critical thermal event.” I suggest you to upgrade BIOS first , check the CPU CP Temperature in BIOS · How to Check the CPU Temperature in BIOS · http://www.ehow.com/how_6826456_check-cpu-temperature-bios.html I also recommend that you could install a piece of software that reads the temperature of your computer(CPU, memory, north bridge ,etc ). Check the temperature for your computer, if temperature is exorbitant, you can contact the manufacturer to overhaul the computer. Notice: Since the website is not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information. Hope that helps Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.