Hello everybody, I never had one BSOD on my windows xp, vista, 7 until today.. I know how its caused because when I first got it I re did everything I did so here is where I got it. So I taking a lesson at microsoft partner learning center and everything went fine until I clicked 'next page' and got the bsod. Here is the course i took. HTH If this post answers your question, please click "Mark As Answer". If this post is helpful please click "Mark as Helpful". Else you got to wait until a MVP or MCC replies they are the "PRO's"

Hi, Does this issue occur to all Windows platforms? This may be caused by the software conflicts, just try to check the result with following conditions: 1. Boot Windows 7 into Clean Boot mode. 2. Open Internet Explorer 9 without add-ons. Meanwhile, you could upload the BSOD dump file in this post for further analyzing. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

This may be caused by problems with your antivirus software, please try starting windows in safe mode and and try again

Hi Alex, Where is this 'BSOD dump file' located? I thought it was in %temp%. I'm going to try 'clean boot' mode now.HTH If this post answers your question, please click "Mark As Answer". If this post is helpful please click "Mark as Helpful". Else you got to wait until a MVP or MCC replies they are the "PRO's"

Hi, It should be located at C:\Windows\Minidump, you could upload the latest minidump file in this post. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.