System Center Endpoint Protection client install fails on Windows 2003 server [Error code:0x80070643]
We are rolling out System Center Endpoint Protection on our servers. Most installs have completed successfully, but we have a couple of Windows 2003 servers that fail with the following error message:
Cannot complete the System Center Endpoint Protection installation
Error code:0x80070643
EppSetup.log:
Operation failed: MorroBootstraper::CInstallFlow::InternalRun - GetClientInstallAction - Cannot complete the System Center Endpoint Protection installation. An error has prevented the System Center Endpoint Protection setup wizard from completing successfully.
Please restart your computer and try again. Error code:0x80070643. Fatal error during installation. [80070643]
Searching for this specific message and error code returns no results, so I am unsure where to start troubleshooting.
I have tried solutions for similar problems, restarting, starting in selective boot with no other services activated etc.
There is no other anti-virus on this server, but McAfee has previously been installed and is completely removed.
July 19th, 2012 2:43pm
I could be wrong, but I don't think the base filtering service is available on the Windows 2003 platform, so I doubt that is the problem. We have other Windows 2003 servers that install the SCEP client just fine without any BFE services.
July 19th, 2012 4:16pm
Hi,
Thank you for the post.
Please try register MSI installer or clean boot your system to install FEP client.
Registered MSI Installer following the steps below:
1.Run "cmd"--Browse to the "%systemroot%\system32" directory and execute: "msiexec /regserver"
2.Change directories to "%systemroot%\SysWow64" and execute: "msiexec /regserver"
3.Reboot the server
http://technet.microsoft.com/en-us/library/ff823833.aspx
If there are more inquiries on this issue, please feel free to let us know.
Regards
July 20th, 2012 4:57am
I ran the suggested command, but it made no difference.
July 20th, 2012 10:28am
Anders,
I emailed you the fix. Please let me know if it works for you.
July 21st, 2012 8:59am
Kevin, isn't it a public fix? :-)
July 23rd, 2012 1:58pm
After applying the fix, the installation ran successfully, thank you!
July 23rd, 2012 3:28pm
The current implementation is using a private executable. I am working on getting a version without that dependency.
July 23rd, 2012 4:25pm
I am encountering that same error code when attempting the install on one of our workstations. Could you possibly email me the fix as well?
July 26th, 2012 1:14am
Same issue here. Would it be possible to get the fix in e-mail as well?
August 7th, 2012 3:45am
Hi Kevin your mail delivery is invalid? Can you please mail me the fix as well
Thanks
edwyn
August 13th, 2012 1:25pm
kevin I am having the same installation issue, can I get the private fix
September 6th, 2012 11:00pm
Hi All
I am having the same issue with the installation of system Center Config Manager 2012 agent on Windows 2003 SP2 32 bit. whenever I double click on the agnet executable I get nothing.
Appreciate any help with this issue
Alaa Shaheen
September 29th, 2012 6:58pm
I have the same issue installing the FEP2010 on Windows 2003 R2 SP2. I removed the Symantec AV Corporate edition successfully from this machine. Pls. can you e-mail the fix to me.
August 15th, 2013 7:41am
Kevin, can you please email me the fix? Thank you in advance!
Tony
August 22nd, 2013 1:24am
Kevin, can I get the fix too?
October 31st, 2013 8:20pm
May I also get the fix also? Or can it be made public? Any of the parties who received the fix, can they email it also?
November 11th, 2013 10:34pm
Please can you email me the fix for the installation of FEP on windows 2008 server (ceeben2003@yahoo.com)
January 3rd, 2014 2:24pm
Can i have the fix too.. mfvsidiangco@live.com
February 25th, 2014 2:44am