Sync Issue
Our network is setup to sync everything in a users "My Documents" to a file server on the network. I have a 64-bit Windows 7 workstation on a domain. It trieds to sync other users on the network and will not sync the active user on that computer. I tried to manually sync everything and it showed that it was trying to sync the active user but after some time it didn't sync and began trying to sync other users on the network. I've tried taking that PC off the domain and readding it as well. I am able to browse to the file server where that users documents should be syncing too without issue. Any help would be appreciated.
June 24th, 2010 5:11pm

Hi, Is the user profile a roaming profile? Is there any error message when trying to sync the document? To troubleshoot the issue, I suggest you restart the machine in Safe Mode with Networking and then sync the document in domain for a test. If the issue persists, please open Sync Center and click “View Sync results” option. Is there any error message? Meanwhile, please also upload the Event log to the Skydrive ( www.skydrive.live.com ). Collect Event log ========================= a. Click "Start", input "eventvwr" (without quotation marks) in the Start Search bar and press Enter. b. Right click on "Application" on the left frame, choose "Save Log file As"; in the pop-up window, click to choose the Desktop icon on the left frame, input "app" in the "File name" blank, and then click save. c. Right click on "System", with the same method, save it as "sys". d. Locate the two saved log files on the Desktop and upload them. Regards, NovakPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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June 25th, 2010 8:34am

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