Symantec Endpoint Protection Malfuntioning
Sorry if I posted this in the wrong area, And I would like it to be moved if so...
Any ways, a big confusion on this, But My Security thingy, Im on a stage point
of BlueScreen. I wanted to virus scan it, but it won't let me... I dunno if it has to deal with me on safe mode with networking, or what.
September 3rd, 2008 3:20am
Hi Lucas, to troubleshoot BSOD crash issues, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
or
https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
If you want to scan virus, I suggest you try a free online virus scan on the following site:
http://safety.live.com
Meanwhile, if you need more help with virus-related issues, please contact Microsoft Product Support Services. For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).
For support outside the United States and Canada, visit the Product Support Services Web page (http://support.microsoft.com/?pr=SecurityHome ).
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September 4th, 2008 6:45am