Strange mouse issues, only windows 7
I've got one of those shiny World of Warcraft MMO mice. Now this mouse works as a standard 5 button mouse w/ scroll wheel when there is no software installed. I have this issue regardless of whether or not the software is installed. I'll explain the issues, then list the steps I've taken to correct the problem (without success of course). During use at a seemingly random moment my mouse clicks will have no fuctionality in any program and also the taskbar. This happens with both games, such as World of Warcraft, and applications, such as Firefox. I've found that all I have to do to get it working again, for a while, is to open the task manager via ctrl-alt-delete. After that the mouse returns to normal functionality. I've noticed that when using any application that has a title bar that when I click, the title bar will act as though I've clicked off of the application. I can still access the desktop (mainly right click operations) but can do nothing else. To remedy this I've: Switched USB ports Uninstalled, reinstalled drivers Ran multiple virus/spyware scans Checked hardware management for 'Allow windows to turn off this device to conserve power' Reinstalled Windows 7 (From beta to RC1) Hope that helps. I'm going to post a DXDiag just in case one of you were going to ask :D Thanks, Guy ------------------ System Information ------------------ Time of this report: 9/18/2009, 18:36:29 Machine name: ADMIN-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700) Language: English (Regional Setting: English) System Manufacturer: MSI System Model: MS-7260 BIOS: Default System BIOS Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.1GHz Memory: 4096MB RAM Available OS Memory: 4096MB RAM Page File: 1699MB used, 6489MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7100.0000 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce 8600 GT Manufacturer: NVIDIA Chip type: GeForce 8600 GT DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0402&SUBSYS_00000000&REV_A1 Display Memory: 2033 MB Dedicated Memory: 241 MB Shared Memory: 1791 MB Current Mode: 1920 x 1200 (32 bit) (59Hz) Monitor Name: Generic PnP Monitor Monitor Model: VX2835wm Monitor Id: VSC0F1F Native Mode: 1920 x 1200(p) (59.950Hz) Output Type: DVI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um Driver File Version: 8.15.0011.9038 (English) Driver Version: 8.15.11.9038 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 7/15/2009 01:54:00, 9375232 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71E3E-4742-11CF-FE40-0B2001C2C535} Vendor ID: 0x10DE Device ID: 0x0402 SubSys ID: 0x00000000 Revision ID: 0x00A1 Driver Strong Name: oem7.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section003:8.15.11.9038:pci\ven_10de&dev_0402 Rank Of Driver: 00E60003 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (High Definition Audio Device) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_14627260&REV_1000 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7100.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 4/21/2009 23:15:37, 350208 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Ideazon Zboard MM USB Human Interface Device Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1038, 0x0100 FF Driver: n/a Device Name: SteelSeries World of Warcraft MMO Gaming Mouse Human Interface Device Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1038, 0x0777 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x10DE, 0x036C | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 4/21/2009 23:15:41, 342016 bytes | Driver: usbd.sys, 4/21/2009 23:15:04, 7936 bytes | +-+ Generic USB Hub | | Vendor/Product ID: 0x03EB, 0x3301 | | Location: Port_#0003.Hub_#0001 | | Matching Device ID: usb\class_09 | | Service: usbhub | | Driver: usbhub.sys, 4/21/2009 23:15:41, 342016 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x1038, 0x0100 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 4/21/2009 23:09:04, 33280 bytes | Driver: kbdclass.sys, 4/22/2009 00:48:11, 50768 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: i8042prt.sys, 4/21/2009 22:23:24, 105472 bytes | Driver: kbdclass.sys, 4/22/2009 00:48:11, 50768 bytes | + HID-compliant mouse | Vendor/Product ID: 0x1038, 0x0777 | Matching Device ID: hid_device_system_mouse | Service: mouhid | Driver: mouhid.sys, 4/21/2009 23:09:05, 31232 bytes | Driver: mouclass.sys, 4/22/2009 00:48:11, 48720 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 4/22/2009 00:45:26, 62528 bytes | Driver: sermouse.sys, 4/21/2009 23:09:04, 26624 bytes | Driver: mouclass.sys, 4/22/2009 00:48:11, 48720 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 30.7 GB Total Space: 81.9 GB File System: NTFS Model: WDC WD25 00JS-00NCB1 SCSI Disk Device Drive: D: Free Space: 22.8 GB Total Space: 76.3 GB File System: NTFS Model: WDC WD800BB-00CAA1 ATA Device Drive: E: Free Space: 28.3 GB Total Space: 156.5 GB File System: NTFS Model: WDC WD25 00JS-00NCB1 SCSI Disk Device Drive: F: Model: ARTEC WSM-52X ATA Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7100.0000 (English), 4/21/2009 22:23:27, 147456 bytes Drive: G: Model: LITE-ON DVDRW SH-16A7S SCSI CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7100.0000 (English), 4/21/2009 22:23:27, 147456 bytes Drive: H: Model: MagicISO Virtual DVD-ROM0000 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7100.0000 (English), 4/21/2009 22:23:27, 147456 bytes -------------- System Devices -------------- Name: NVIDIA nForce Serial ATA Controller Device ID: PCI\VEN_10DE&DEV_037F&SUBSYS_72601462&REV_A2\3&267A616A&0&29 Driver: C:\Windows\system32\DRIVERS\nvstor.sys, 10.06.0000.0015 (English), 4/22/2009 00:48:24, 167504 bytes Name: High Definition Audio Controller Device ID: PCI\VEN_10DE&DEV_0371&SUBSYS_72601462&REV_A2\3&267A616A&0&31 Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7100.0000 (English), 4/21/2009 23:14:56, 122368 bytes Name: AMD Miscellaneous Configuration Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&267A616A&0&C3 Driver: n/a Name: NVIDIA nForce Serial ATA Controller Device ID: PCI\VEN_10DE&DEV_037F&SUBSYS_72601462&REV_A2\3&267A616A&0&28 Driver: C:\Windows\system32\DRIVERS\nvstor.sys, 10.06.0000.0015 (English), 4/22/2009 00:48:24, 167504 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_0370&SUBSYS_72601462&REV_A2\3&267A616A&0&30 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7100.0000 (English), 4/22/2009 00:48:24, 183888 bytes Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&267A616A&0&C2 Driver: n/a Name: PCI Express standard Root Port Device ID: PCI\VEN_10DE&DEV_0378&SUBSYS_000010DE&REV_A2\3&267A616A&0&68 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7100.0000 (English), 4/22/2009 00:48:24, 183888 bytes Name: Standard Dual Channel PCI IDE Controller Device ID: PCI\VEN_10DE&DEV_036E&SUBSYS_72601462&REV_A1\3&267A616A&0&20 Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7100.0000 (English), 4/22/2009 00:48:04, 12368 bytes Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7100.0000 (English), 4/22/2009 00:48:11, 48720 bytes Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7100.0000 (English), 4/22/2009 00:52:52, 24128 bytes Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7100.0000 (English), 4/22/2009 00:53:05, 155200 bytes Name: AMD Address Map Configuration Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&267A616A&0&C1 Driver: n/a Name: PCI Express standard Root Port Device ID: PCI\VEN_10DE&DEV_0377&SUBSYS_000010DE&REV_A2\3&267A616A&0&78 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7100.0000 (English), 4/22/2009 00:48:24, 183888 bytes Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_10DE&DEV_036D&SUBSYS_72601462&REV_A2\3&267A616A&0&11 Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7100.0000 (English), 4/21/2009 23:15:12, 50688 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7100.0000 (English), 4/21/2009 23:15:12, 324096 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7100.0000 (English), 4/21/2009 23:15:41, 342016 bytes Name: AMD HyperTransport(tm) Configuration Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&267A616A&0&C0 Driver: n/a Name: PCI Express standard Root Port Device ID: PCI\VEN_10DE&DEV_0375&SUBSYS_000010DE&REV_A2\3&267A616A&0&70 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7100.0000 (English), 4/22/2009 00:48:24, 183888 bytes Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_10DE&DEV_036C&SUBSYS_72601462&REV_A1\3&267A616A&0&10 Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7100.0000 (English), 4/21/2009 23:15:11, 25600 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7100.0000 (English), 4/21/2009 23:15:12, 324096 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7100.0000 (English), 4/21/2009 23:15:41, 342016 bytes Name: PCI Express standard Root Port Device ID: PCI\VEN_10DE&DEV_0374&SUBSYS_000010DE&REV_A2\3&267A616A&0&60 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7100.0000 (English), 4/22/2009 00:48:24, 183888 bytes Name: PCI standard RAM Controller Device ID: PCI\VEN_10DE&DEV_0369&SUBSYS_72601462&REV_A1\3&267A616A&0&00 Driver: n/a Name: PCI Express standard Root Port Device ID: PCI\VEN_10DE&DEV_0374&SUBSYS_000010DE&REV_A2\3&267A616A&0&58 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7100.0000 (English), 4/22/2009 00:48:24, 183888 bytes Name: NVIDIA nForce PCI System Management Device ID: PCI\VEN_10DE&DEV_0368&SUBSYS_72601462&REV_A2\3&267A616A&0&09 Driver: n/a Name: NVIDIA GeForce 8600 GT Device ID: PCI\VEN_10DE&DEV_0402&SUBSYS_00000000&REV_A1\4&3BEFD3F&0&0078 Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_amd64_neutral_0de5f9a0f7594d20\NvCplSetupInt.exe, 14.00.0000.0162 (English), 7/15/2009 01:54:00, 41272461 bytes Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 11168 bytes Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 11327776 bytes Driver: C:\Windows\system32\dpinst.exe, 2.01.0000.0000 (English), 7/15/2009 01:54:00, 930272 bytes Driver: C:\Windows\system32\nvapi64.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 1291776 bytes Driver: C:\Windows\system32\nvcuda.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 2617856 bytes Driver: C:\Windows\system32\nvcuvenc.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 1723424 bytes Driver: C:\Windows\system32\nvcuvid.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 2258976 bytes Driver: C:\Windows\system32\nvd3dumx.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 9375232 bytes Driver: C:\Windows\system32\nvdecodemft.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 315936 bytes Driver: C:\Windows\system32\nvdisp.nvu, 7/15/2009 01:54:00, 10161 bytes Driver: C:\Windows\system32\nvencodemft.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 2116096 bytes Driver: C:\Windows\system32\nvoglv64.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 15005696 bytes Driver: C:\Windows\system32\nvudisp.exe, 1.04.0032.0010 (English), 7/15/2009 01:54:00, 539168 bytes Driver: C:\Windows\system32\nvwgf2umx.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 4570624 bytes Driver: C:\Windows\SysWow64\nvapi.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 1044992 bytes Driver: C:\Windows\SysWow64\nvcuda.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 1983488 bytes Driver: C:\Windows\SysWow64\nvcuvenc.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 1706528 bytes Driver: C:\Windows\SysWow64\nvcuvid.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 2169376 bytes Driver: C:\Windows\SysWow64\nvd3dum.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 7565824 bytes Driver: C:\Windows\SysWow64\nvdecodemft.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 252448 bytes Driver: C:\Windows\SysWow64\nvencodemft.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 1919520 bytes Driver: C:\Windows\SysWow64\nvoglv32.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 10854400 bytes Driver: C:\Windows\SysWow64\nvwgf2um.dll, 8.15.0011.9038 (English), 7/15/2009 01:54:00, 3287040 bytes Driver: C:\Windows\system32\nvcod.dll, 1.05.0007.0052 (English), 7/15/2009 01:54:00, 167936 bytes Driver: C:\Windows\system32\nvcod157.dll, 1.05.0007.0052 (English), 7/15/2009 01:54:00, 167936 bytes Name: NVIDIA nForce Networking Controller Device ID: PCI\VEN_10DE&DEV_0373&SUBSYS_72601462&REV_A2\3&267A616A&0&40 Driver: n/a Name: PCI standard ISA bridge Device ID: PCI\VEN_10DE&DEV_0363&SUBSYS_72601462&REV_A2\3&267A616A&0&08 Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7100.0000 (English), 4/22/2009 00:48:02, 15440 bytes ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7100.0000 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7100.0000 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7100.0000 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7100.0000 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7100.0000 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7100.0000 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7100.0000 Microsoft Zune Mpeg4s Decoder DMO,0x00800001,1,1,ZUNEMP4SDECD.dll,11.05.6000.6740 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7100.0000 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7100.0000 DV Muxer,0x00400000,0,0,qdv.dll,6.06.7100.0000 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7100.0000 LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,4.00.0000.0966 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7100.0000 Zune Enhanced Video Renderer,0x00200000,1,0,ZuneEvr.dll,3.01.0620.0000 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7100.0000 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7100.0000 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7100.0000 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7100.0000 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7075.0000 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7100.0000 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7100.0000 Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7100.0000 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7100.0000 CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7100.0000 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7100.0000 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7100.0000 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7100.0000 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7100.0000 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7100.0000 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7100.0018 LogMeIn Video Decoder,0x00800000,1,1,racodec.ax,4.00.0000.0966 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7100.0000 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7100.0000 Screen Capture filter,0x00200000,0,1,ZuneSrcWrp.dll,3.01.0620.0000 DV Splitter,0x00600000,1,2,qdv.dll,6.06.7100.0000 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7100.0000 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7100.0018 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7100.0000 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7100.0000 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7100.0000 Line 21 Decoder,0x00600000,1,1,, Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7100.0000 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7100.0000 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7100.0000 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7100.0000 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7100.0000 File writer,0x00200000,1,0,qcap.dll,6.06.7100.0000 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7100.0000 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7100.0000 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7100.0000 Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7100.0000 Overlay Mixer2,0x00200000,1,1,, RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7100.0018 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7100.0000 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7100.0000 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7100.0000 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7100.0000 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7100.0000 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7100.0000 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7100.0018 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7100.0000 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7100.0000 Overlay Mixer,0x00200000,0,0,, AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7100.0000 NetBridge,0x00200000,2,0,netbridge.dll,6.01.7100.0000 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7100.0000 Wave Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7100.0000 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7075.0000 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7100.0000 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7100.0000 Microsoft Zune H.264 Video Decoder,0x005fffff,1,1,ZuneH264Dec.dll,11.05.6000.6740 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7100.0000 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7100.0000 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7100.0000 Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7100.0000 AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll, AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll, SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll, Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7100.0000 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7100.0000 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7100.0000 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7100.0000 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7100.0000 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7100.0000 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7100.0000 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7100.0000 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7100.0000 LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,4.00.0000.0966 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7100.0000 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7100.0000 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7100.0000 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7100.0000 PCM,0x00200000,1,1,quartz.dll,6.06.7100.0000 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7100.0000 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7100.0000 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7100.0000 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7100.0000 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7100.0000 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7100.0000 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7100.0000 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7100.0000 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7100.0000 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7100.0000 WDM Streaming Rendering Devices: HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7100.0000 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7100.0000 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7100.0000 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7100.0000 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7100.0000 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7100.0000 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7100.0000 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7100.0000 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7100.0000 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7100.0000 Audio Renderers: Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7100.0000 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7100.0000 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7100.0000 DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7100.0000 --------------- EVR Power Information --------------- Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0
September 18th, 2009 7:39pm

Hi, since Win 7 is not listed in the mouses system requirements, I suggest you try to reinstall the mouse driver in Windows Vista compatible mode. Right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver via Run as administrator. If the mouse freezes up very frequently, I suggest you check the issue in clean boot mode to see whether the issue is caused by a certain third party application. Here: Clean Boot mode Although the steps are for Vista, they are also fit for Win 7. Have it a try. Besides, you can also boot into safe mode to check whether the mouse works. Regards. Cecilia Zhou
Free Windows Admin Tool Kit Click here and download it now
September 21st, 2009 4:59am

Unfortunately, this did not work. I had to ctrl+alt+del on startup to get my mouse to work ( which happens occasionally.) Thoughts? Regards, Guy
September 24th, 2009 11:23pm

Hi, what did you do after pressing ctrl+alt+del to bring up the Task Manager? Did you remove any process? If so, what is it? You should also check whether the mouse works in safe mode. Regards.Cecilia Zhou
Free Windows Admin Tool Kit Click here and download it now
September 28th, 2009 10:31pm

When I Ctrl+alt+del all I click in the windows 7 (ctrl+alt+del) menu is "Task Manager". After that my mouse returns to normal functionality -- being able to click on anything. The symptoms are exactly the same in safe mode. Regards, Guy
September 29th, 2009 8:06pm

Did you download and install the correct drivers? If the issue still occurs, you can disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps: 1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter. Note: If prompted, please click Continue on the User Account Control (UAC) window. 2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click the "Startup" tab, click "Disable All" and click "OK". Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK. Please test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue. The issue can also be caused by the ACPI of your BIOS. If the issue still occurs in Clean Boot Mode, I suggest you upgrade the BIOS. If the above suggestions do not help, I suggest you contact the technical support for Microsoft Hardware. Microsoft Help and Support - Hardware
Free Windows Admin Tool Kit Click here and download it now
July 14th, 2010 6:00pm

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/mouse-pointer-not-moving-in-wow-but-in-windows-7/fee1c7fc-f059-e011-8dfc-68b599b31bf5?msgId=1c7c5fb9-0996-4240-bc2e-4cf7ff5607bf
July 1st, 2012 4:40pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics