Hi,

My name is James and I recently reset my computer for school, the software is automatically changed back to Windows 8, which was what it was when I got the laptop.

I have tried to install Windows 8.1, but the store doesn't seem to be loading, and when it does none of the buttons work.

I have tried Windows 10, but I personally prefer Windows 8.1.

Please help me I'm getting really annoyed.

Please run a system file check (SFC) & DISM (if necessary) if you are on win 8 or higher
All instructions are in our Wiki article below...
Should you have any questions please ask us.

System file check (SFC) Scan and Repair System Files

1. Here is help document

http://windows.microsoft.com/en-us/windows-8/why-can-t-find-update-store

2. Check possibility of DreamsPark for direct download of operating systems (... and applications)

Regards

Milos

Hello,

Try to re-register Store app, see if that helps:

http://www.thewindowsclub.com/re-register-windows-store-apps

Hope this helps, Good luck :)

Hi Maxlives,
The main issue is that the Windows Store won`t be opened ,right ?
Please take the following steps to have a fix:
Step 1 :
Run the  Apps troubleshooter to have a fix.
Step 2 :If the issue persists , re-register the Store App with the following code.
Open an administrator command line and then input the command:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML
Here is a link for reference:
Fix Store App in Windows 8.1
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
Step 3:
Clear the cache by running the WSreset.exe.
Step4:
Refer to the following to check the registry keys` permissions.
Windows 8.1 Store Apps Wont Open (Or Close Immediately) when logged on as a domain user. Make it stop! (Updated 3/14/2015)
http://blogs.technet.com/b/ouc1too/archive/2014/07/22/windows-8-1-store-apps-won-t-open-or-close-immediately-when-logged-on-as-a-domain-user-make-it-stop.aspx

Best regards