Dear All,

I have upgraded my clinet form lync 2010 to lync 2013. Since then to some users doesnot show presence status when they are searching for someone. Instead they have to duple click the contact and put mouse on the contact then it show that this person is 2 hours away lets say. I have the latest updates for lync client . Why this may happen?

Regards

Pantos

Hi,

here is a good explenation: http://blog.insidelync.com/2013/09/lync-2013-presence-issues/

1. Check if you have that user as a contact

2. Exit Lync,delete Your sip folder profile and start Lync so it re-creates Your account.