Startup Problem?

I have an ASUS SonicMasterX551M Netbook. with Windows 8.1 64 bit.

Recently, its been really bugging out,

when i turn on the laptop, the login screen shows up and it lets me enter my password and it validates it then turns on.

But then i get a black screen.

I can move my mouse around and can press

CTRL-ALT-DEL to get the page for task manager, and ive been getting to my files by right clicking a process and clicking open folder where its found, and from there i can go to control panel, run google chrome and use my programns, but cant do any windows 8.1 things, see the start mentu or desktop, or any of that. I've tried to system restore it a couple times, but both times it says error, cant restore some sort of file? Does anyone know what may cause this problem?

Thank you.



February 15th, 2015 10:27pm

try this.

In your task manager find a task name "runonce wrapper" and end it.
sounds like malware , you might wish to run a malware scanner as well.

it happened to some of my friends PC before.






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February 15th, 2015 10:50pm

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