Hey Everyone

Although I have updated my Windows 8.1 to Windows 8.1 Update 1 the right click menu doesn't appear in the Start screen.

Even the option Icons doesn't show in the bottom like earlier. All i does when right click an item is that its selected with a tick.

Hi,

Please try to run this command to repair online image:

dism /online /cleanup-image /restorehealth

Make sure you run this command as administrator.

Also consider that the related system files were corrupted, please run this command to check the issue:

SFC /scannow

Hey Kate

I have run both command that you have provided But it didn't help. Issue is still there.

Although I have updated my Windows 8.1 to Windows 8.1 Update 1 the right click menu doesn't appear in the Start screen.

Apparently that is now WAD depending on your "pointer device".  For Touch the most reliable method seems to be to get to the Customize button (swipe up from the bottom?), tap on it and then you can both tap or push to select (Touch right-click equivalent) any item.  I guess this is to try to help people who couldn't do a tile selection without inadvertently launching one?

Where are these changes documented?  Where is this update's ReadMe?...

http://windows.microsoft.com/en-us/windows-8/whats-new

lacks detail.

But I use the mouse so how can I change it

Hi,

I think this problem probably caused by Registry key, I tried to use Process Monitor to capther system activity while right clicking stroe app, find these two registry key most possible relate with Menu, please check it in your system:

HKCU\AppEvents\Schemes\Apps\.Default\MenuPopup\

HKCR\Launcher.ImmersiveApplication\shell\open

In addition, it would be better to use Process Monitor to caputer system activity by yourself. Maybe you can find some clues.

I think this problem probably caused by Registry key, I tried to use Process Monitor to capther system activity while right clicking stroe app, find these two registry key most possible relate with Menu, please check it in your system:

HKCU\AppEvents\Schemes\Apps\.Default\MenuPopup\

HKCR\Launcher.ImmersiveApplication\shell\open

In addition, it would be better to use Process Monitor to caputer system activity by yourself. Maybe you can find some clues.

Hi, DarkUltra,

Since you have two PC with Windows 8.1 Update 1. I would like to suggest you use Process Monitor to capture their process activity when Right Click tiles, then made an comparison  between with them, maybe we could find the reason.

I think this problem probably caused by Registry key

@ Roger

How do we know what is WAD and what is a problem?

What is the perceived problem?  No right-click menu for Touch?  That looks like it could be intended.  No Customize menu for mouse?   That seems to be intended too.  So, what kind of device is it?  Half touch and half mouse?  (E.g. Touchpad with Touch emulation enabled?)  Ergo, no right-click menu and no Customize menu.     <eg>

Hi,

Actually, I have also never seen this problem before, but recently, some other customer also encounter similar problem. We need some time to test and find the reason of this problem.

From now on, as far as I know, recreate a new User Account maybe can resolve this problem, please have a try. If it is worked, please take it as a workaround method temporarily.

Hello,

I have exactly the same problem after the update. When I right click, no menu at all. I am waiting for someone to solve the problem soon. Thanks.

• Edited by bolek82 Thursday, April 17, 2014 12:52 PM

If you could please save your system information to a file using MSInfo32 (System Information) and upload it to a service like OneDrive and link it here in this thread so we can look over what input devices are recognized by your system. To open system information, enter MSInfo32 while on the Start Screen and select the result on the right below the search field. In the System Information window, select File, then Save.

Themes or UI altering applications have been cited in some third party forums by users with the same issue. In these cases, removing the themes or applications resolved this issue.

Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

• Edited by Brandon RecordsModerator Friday, April 18, 2014 2:35 PM
• Marked as answer by Michael_MartinModerator Tuesday, April 29, 2014 2:44 PM

Hi Deeshan.

Check if you're using custom windows theme and/or UXStyle patcher. Reverting theme to MS default solved my issue.

HTH,
Roman

Buddy, i fount the problem, its because of UXpatcher. Having a UXPatched theme in, makes the context menu disappear. Most likely because they don't have any assets for them.

If you are using any UXpatched theme, then the context menu will not appear, but if you use the normal microsoft theme then it will appear.... So untill UXPatcher get a update for solving this problem, you can use [win]+[z] button to use back the touch style of customizing Tiles.. i will notify you till then.... ;) bye!

• Proposed as answer by CJvizz Monday, April 21, 2014 3:57 PM

Buddy, i fount the problem, its because of UXpatcher. Having a UXPatched theme in, makes the context menu disappear. Most likely because they don't have any assets for them.

If you are using any UXpatched theme, then the context menu will not appear, but if you use the normal microsoft theme then it will appear.... So untill UXPatcher get a update for solving this problem, you can use [win]+[z] button to use back the touch style of customizing Tiles.. i will notify you till then.... ;) bye!

• Proposed as answer by YourNumbr1Fan Wednesday, April 23, 2014 6:22 AM
• Edited by YourNumbr1Fan Thursday, April 24, 2014 8:05 PM

When I select the Default Style theme right click menu started to work Thanks a lot

Hi,

I also have the same issue since I did some updates on windows 8.1 min the metro theme having a maximize and minimize windows, why now the the right click menu doesn't appear in the Start screen.

Hi,

I also have the same issue since I did some updates on windows 8.1 min the metro theme having a maximize and minimize windows, why now the the right click menu doesn't appear in the Start screen.

Hi,

It would be better to provide a screenshot for your problem.

This fixed my problem thanks! I just selected a main theme and then re-selected my old theme and it fixed the problem.

• Edited by Kiaos Zenthos Friday, May 30, 2014 3:31 AM

But I use the mouse so how can I change it

To see the Customize button?  Looks like you need to press Win-Z.  Open the OSK  if neces