I have read these forums about getting the Start button and Charms back by hitting Win-C.  But that doesn't even work on mine. This started just Feb 2 when I downloaded the Windows updates sent out that day for Microsoft .NET4.5.2.  I have uninstalled that update.  At least that stopped the error message I was getting about Microsoft .NET Framework unhandled exception.  But my start, charms, and windows key on my keyboard remain unusable.  Any help?

Thanks,

Kelly M

Any help?

Please respond to the suggestions that I made to you in the other thread.  You can reply in here.

https://social.technet.microsoft.com/Forums/en-US/a007e827-9c50-4cb5-ac4a-6228f900e322/start-button-and-charms-stop-working-in-windows-81?forum=w8itprogeneral#badc6dca-4ca4-4a07-bfbb-66c08882926e

Hi Kelly,

What is your current situation?

Have you tried to restart Windows Explorer through task manager?

If the above is still not going to work. Run the following command:

SFC /ScanNow;

Dism /Online /Cleanup-Image /RestoreHealth;

Also check if you have any hardware driver update recently. Check at the manufactuer side and see if they could offer any helpful information.

Further, could you please have a share wit hthe update KB number, I will perform a test with that update.

Best regards