Starcraft Multiplayer problem
Hi, I am currently using Windows Vista Home Premium. I recently restored my computer. Before the restoration, Starcraft used to work perfectly on multiplayer. Now, when I click on the multiplayer button, I cant even see the server list. Instead, on the top right corner of my window, there is the following message : Requirements : Your computer will need the TCP/IP protocol installed and must provide TCP/IP support for a 32-bit application. Can someone please help me? I am not a computer geek at all. Oh, and if the extra information helps, I am still able to play other online games online without problem.
July 1st, 2009 10:09pm
Hi,
Thank you for posting.
Since the error message mention that the TCP/IP protocol encounter a problem, please check the network settings first:
1. Go to Control Panel - Network Connections.
2. Right-Click on the connection and click Properties.
3. Find Internet Protocol (TCP/IP) Version 4 in the list. If it is not checked, please check this item.
4. Then, double-click on the item and check the detail settings.
Meanwhile, I would like to share the following with you:
Troubleshoot network connection problems
http://windowshelp.microsoft.com/Windows/en-US/help/33307acf-0698-41ba-b014-ea0a2eb8d0a81033.mspx
Since the issue is related to a specific software, it is recommended that you contact Blizzard for technical support.
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Hope this issue will be resolved soon. Thanks.
Nicholas Li - MSFT
Free Windows Admin Tool Kit Click here and download it now
July 3rd, 2009 1:42pm
i just bought starcraft and i installed it on vista home basic, i went to play on battle.net and i installed the new software or something whatever it is and when i tryed to play it and it said "storm_error_requires_upgrade". what do i do?
October 9th, 2009 10:48pm