Hello,It seems that my sound does not work when trying to listen to things on the internet ie. sports, music and so on. The sound works fine when listening to thhard drive or a CD. How can I fix this?

Hi Jessedell, If you are using third party internet browser, please test the issue using Internet Explorer. First, temporary disable the security software and see if the issue occurs. Second, please check the Internet Explorer (IE) settings by the steps below: 1. Go to Start -> Control Panel -> Internet Options. 2. On the Advanced tab, find Multimedia section and then check "Play sounds in webpages". 3. Click OK. If the issue persists, please reset IE: Note: the following steps will remove all of installed add-ons and reset IE to default settings. We need to reinstall the add-ons after resetting. 1. Click "Start", type "inetcpl.cpl" (without quotation marks) into Search bar and press "Enter" to open the Internet Options window. 2. Switch to the "Advanced" tab. 3. Click "Reset" to reset Internet Explorer settings. 4. Check "Delete personal settings" box and click "Reset" to confirm the operation. 5. Click "Close" when the resetting process is complete. 6. Close the Internet Explorer window and restart IE to check the issue. For more information about how to troubleshoot the Internet Explorer 8 issue, please refer to the following article: You cannot view, access, or load some Web pages when you use Internet Explorer 8 http://support.microsoft.com/kb/967897 What is the result? Also, does the media file on the internet are played with Windows Media Player, Flash Player, Silverlight or other media software? Could you please provide a sample site for testing? Regards, Linda