Sorry - cannot find a way to delete.

1. CachedLogonsCount in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon should be zero. 2. Enable Computer Configuration\Administrative Templates\System\User Profiles\Delete cached copies of roaming profiles 3. Clear HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ and local user profiles, if they exist Regards Milos

Click Start, input gpedit.msc in the search box. Press ENTER to open the Group Policy Editor. Then you'll find the Computer Configuration\Administrative Templates\System\User Profiles\Delete cached copies of roaming profiles Regards, MiyaMiya Yao TechNet Community Support

In case anybody else, including Miklos, could offer expansion on one unclear point, I repeat it here, and ask again! Help! 3. ClearHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\and local user profiles, if they exist Could someone give me a bit more on what this might mean? Does it mean, for example, deleting any and all user profiles, both in the registry and on disk? Or something else? LuYang

That registry included all the user account in computer. Check the right pane, double-click "ProfileImagePath", it shows you which user it belongs to. Regards, Miya Miya Yao TechNet Community Support