Hello, I would like to ask a question on remote desktop. I am connecting from my 64bit Win7 laptop to an old XP SP3 machine using remote desktop through a wire. The XP machine is isolated, without any other network connection (nor Internet, Intranet, etc., only to through wire to my laptop). In addition, there is no firewall installed on the XP machine and the XP machine itself, although not comparable with latest PCs, has quite decent hardware and works smoothly. A big problem, however, is the slow mouse scrolling I have experienced on the XP machine. When I am browsing documents or writing code, it is frequent needed to scroll through the document, but there is always a significant lag between my scrolling and the response of the XP machine screen. To show this more clearly, I have captured screenshots comparing “free draw”/pencil in MSPaint.exe. On the Win7 laptop the curves are smooth, while on remote XP they are rather jerky, consisting of discrete points connected by short lines between them. The screen shot is at https://sl9zbq.blu.livefilestore.com/y1pvN58K-y9oWRjcNaIMrQJsuPqzufxmEooMMlsNBWyznMkwqS5qb76NNK48Jn5EcKPDY-2mS2JTfQuzcUrdLAHxf3019aeu94F/rdp.png?psid=1 I captured this comparison since scrolling is difficult to present here, but I the culprit should be the same: that the mouse movement is being sampled or sent to at a lower rate in the XP machine than on my laptop. I have tried two fixes: 1. Remote Desktop slow problem solved: http://blog.tmcnet.com/blog/tom-keating/microsoft/remote-desktop-slow-problem-solved.asp Result: no improvement 2. Mouse pointer movement is not smooth in Microsoft Remote Desktop Connection: http://support.microsoft.com/kb/831172 Result: This hotfix doesn’t apply to my SP3 machine and prompts that the version of my XP is newer than the hotfix itself. So is there any other ways to solve this problem? Thanks, Bob

Hi Bob, According to your description, I suggest to try these tests to troubleshoot the issue: 1 Logon with Clean Boot on Windows 7 and temporally disable firewall 2 Open Remote Desktop Connection, click “Option”, on Experience tab, select the speed to “LAN (10 Mbps or higher)” 3 Change another cable for test. Hope that helps. Regards, Leo Huang Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Leo, There are different types of cable available: http://s.taobao.com/search?q=%CD%F8%CF%DF&source=suggest&wq=%CD%F8%CF%DF&rt=1309463484753 including I have no expertise on them. Could you recommend the type that offers the best performance, even if not included in the items above? Bob