Hi since several days my DELL laptop is refusing to sleep. I have tried a number of solutions in various forums but in vain. I have included my energy report generated by cmd using the powercfg command. Please help me!
Power Efficiency Diagnostics Report Computer Name ARYANSH_DELL Scan Time 2014-09-16T19:54:43Z Scan Duration 60 seconds System Manufacturer Dell Inc. System Product Name Inspiron N5010 BIOS Date 07/19/2011 BIOS Version A15 OS Build 9600 Platform Role PlatformRoleMobile Plugged In true Process Count 68 Thread Count 836 Report GUID {42fcb1a7-119a-40a6-bf18-cba4c96f6b25} Analysis Results Errors System Availability Requests:Execution Required Request The service has made a request for execution-required. Requesting Service WSearch System Availability Requests:System Required Request The device or driver has made a request to prevent the system from automatically entering sleep. Requesting Driver Instance HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_10280447&REV_1001\4&1a7958bc&0&0001 Requesting Driver Device IDT High Definition Audio CODEC System Availability Requests:System Required Request A kernel component has made a request to prevent the system from automatically entering sleep. USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name USB Root Hub Host Controller ID PCI\VEN_8086&DEV_3B3C Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_8086&PID_3B3C Port Path USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name USB Root Hub Host Controller ID PCI\VEN_8086&DEV_3B34 Host Controller Location PCI bus 0, device 29, function 0 Device ID USB\VID_8086&PID_3B34 Port Path USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name Generic USB Hub Host Controller ID PCI\VEN_8086&DEV_3B34 Host Controller Location PCI bus 0, device 29, function 0 Device ID USB\VID_8087&PID_0020 Port Path 1 USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name Generic USB Hub Host Controller ID PCI\VEN_8086&DEV_3B3C Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_8087&PID_0020 Port Path 1 USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name USB Composite Device Host Controller ID PCI\VEN_8086&DEV_3B3C Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_0C45&PID_641D Port Path 1,6 USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name USB Input Device Host Controller ID PCI\VEN_8086&DEV_3B34 Host Controller Location PCI bus 0, device 29, function 0 Device ID USB\VID_2571&PID_4101 Port Path 1,1 CPU Utilization:Processor utilization is high The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization. Average Utilization (%) 32.46 Warnings Platform Timer Resolution:Platform Timer Resolution The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations. Current Timer Resolution (100ns units) 10003 Maximum Timer Period (100ns units) 156250 Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 4884 Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Skype\Phone\Skype.exe CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name Skype.exe PID 4884 Average Utilization (%) 12.87 Module Average Module Utilization (%) \Device\HarddiskVolume3\Program Files (x86)\Skype\Phone\Skype.exe 9.01 \SystemRoot\system32\ntoskrnl.exe 0.91 \Device\HarddiskVolume2\Windows\SysWOW64\igdumd32.dll 0.69 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name Rainmeter.exe PID 764 Average Utilization (%) 8.71 Module Average Module Utilization (%) \Device\HarddiskVolume2\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17227_none_932c0e57474f5080\GdiPlus.dll 5.84 \Device\HarddiskVolume2\Windows\System32\WindowsCodecs.dll 1.16 \SystemRoot\system32\ntoskrnl.exe 0.73 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name audiodg.exe PID 3672 Average Utilization (%) 2.48 Module Average Module Utilization (%) \Device\HarddiskVolume2\Windows\System32\SRSLabs\{176F4E15-8F7C-4833-ADED-81FAE8CCD186}\sltshd64.dll 0.90 \Device\HarddiskVolume2\Windows\System32\stapo64.dll 0.32 \Device\HarddiskVolume2\Windows\System32\SRSLabs\{176F4E15-8F7C-4833-ADED-81FAE8CCD186}\sluapo64.dll 0.24 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name SearchIndexer.exe PID 3376 Average Utilization (%) 1.62 Module Average Module Utilization (%) \Device\HarddiskVolume2\Windows\System32\KernelBase.dll 0.54 \Device\HarddiskVolume2\Windows\System32\mssrch.dll 0.45 \Device\HarddiskVolume2\Windows\System32\esent.dll 0.12 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name dwm.exe PID 444 Average Utilization (%) 1.29 Module Average Module Utilization (%) \Device\HarddiskVolume2\Windows\System32\igd10umd64.dll 0.32 \Device\HarddiskVolume2\Windows\System32\dwmcore.dll 0.32 \SystemRoot\system32\ntoskrnl.exe 0.18 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name SearchProtocolHost.exe PID 2912 Average Utilization (%) 1.20 Module Average Module Utilization (%) \SystemRoot\system32\ntoskrnl.exe 0.36 \Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.16 \Device\HarddiskVolume2\Windows\System32\shell32.dll 0.15 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name System PID 4 Average Utilization (%) 1.11 Module Average Module Utilization (%) \SystemRoot\system32\ntoskrnl.exe 0.48 \SystemRoot\system32\DRIVERS\bcmwl63a.sys 0.25 \SystemRoot\System32\drivers\dxgmms1.sys 0.09 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name explorer.exe PID 4204 Average Utilization (%) 0.22 Module Average Module Utilization (%) \SystemRoot\System32\win32k.sys 0.08 \SystemRoot\system32\ntoskrnl.exe 0.06 \Device\HarddiskVolume2\Windows\explorer.exe 0.01 Information Platform Timer Resolution:Timer Request Stack The stack of modules responsible for the lowest platform timer setting in this process. Requested Period 10000 Requesting Process ID 4884 Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Skype\Phone\Skype.exe Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll \Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll \Device\HarddiskVolume3\Program Files (x86)\Skype\Phone\Skype.exe Power Policy:Active Power Plan The current power plan in use Plan Name OEM Power Saver Plan GUID {a1841308-3541-4fab-bc81-f71556f20b4a} Power Policy:Power Plan Personality (On Battery) The personality of the current power plan when the system is on battery power. Personality Power Saver Power Policy:Video Quality (On Battery) Enables Windows Media Player to optimize for quality or power savings when playing video. Quality Mode Optimize for Power Savings Power Policy:Power Plan Personality (Plugged In) The personality of the current power plan when the system is plugged in. Personality Power Saver Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In) The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes. Power Policy:Video quality (Plugged In) Enables Windows Media Player to optimize for quality or power savings when playing video. Quality Mode Optimize for Video Quality Battery:Battery Information Battery ID 1950SanyoDELL 7XFJJ46 Manufacturer Sanyo Serial Number 1950 Chemistry LION Long Term 1 Sealed 0 Design Capacity 47520 Last Full Charge 47520 Platform Power Management Capabilities:Supported Sleep States Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states. S1 Sleep Supported false S2 Sleep Supported false S3 Sleep Supported true S4 Sleep Supported true Platform Power Management Capabilities:Connected Standby Support Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states. Connected Standby Supported false Platform Power Management Capabilities:Adaptive Display Brightness is supported. This computer enables Windows to automatically control the brightness of the integrated display. Platform Power Management Capabilities:Processor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 0 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2394 Maximum Performance Percentage 100 Lowest Performance Percentage 38 Lowest Throttle Percentage 4 Performance Controls Type ACPI Performance (P) / Throttle (T) States Platform Power Management Capabilities:Processor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 1 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2394 Maximum Performance Percentage 100 Lowest Performance Percentage 38 Lowest Throttle Percentage 4 Performance Controls Type ACPI Performance (P) / Throttle (T) States Platform Power Management Capabilities:Processor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 2 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2394 Maximum Performance Percentage 100 Lowest Performance Percentage 38 Lowest Throttle Percentage 4 Performance Controls Type ACPI Performance (P) / Throttle (T) States Platform Power Management Capabilities:Processor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 3 Idle State Count 3 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2394 Maximum Performance Percentage 100 Lowest Performance Percentage 38 Lowest Throttle Percentage 4 Performance Controls Type ACPI Performance (P) / Throttle (T) States Device Drivers:Analysis Success Analysis was successful. No energy efficiency problems were found. No information was returned.