Hi since several days my DELL laptop is refusing to sleep. I have tried a number of solutions in various forums but in vain. I have included my energy report generated by cmd using the powercfg command. Please help me!
Power Efficiency Diagnostics Report
Computer Name ARYANSH_DELL
Scan Time 2014-09-16T19:54:43Z
Scan Duration 60 seconds
System Manufacturer Dell Inc.
System Product Name Inspiron N5010
BIOS Date 07/19/2011
BIOS Version A15
OS Build 9600
Platform Role PlatformRoleMobile
Plugged In true
Process Count 68
Thread Count 836
Report GUID {42fcb1a7-119a-40a6-bf18-cba4c96f6b25}
Analysis Results
Errors
System Availability Requests:Execution Required Request
The service has made a request for execution-required.
Requesting Service WSearch
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_10280447&REV_1001\4&1a7958bc&0&0001
Requesting Driver Device IDT High Definition Audio CODEC
System Availability Requests:System Required Request
A kernel component has made a request to prevent the system from automatically entering sleep.
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_3B3C
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_8086&PID_3B3C
Port Path
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_3B34
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8086&PID_3B34
Port Path
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_3B34
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8087&PID_0020
Port Path 1
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_3B3C
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_8087&PID_0020
Port Path 1
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_3B3C
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_0C45&PID_641D
Port Path 1,6
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_3B34
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_2571&PID_4101
Port Path 1,1
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 32.46
Warnings
Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10003
Maximum Timer Period (100ns units) 156250
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 4884
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Skype\Phone\Skype.exe
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name Skype.exe
PID 4884
Average Utilization (%) 12.87
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Skype\Phone\Skype.exe 9.01
\SystemRoot\system32\ntoskrnl.exe 0.91
\Device\HarddiskVolume2\Windows\SysWOW64\igdumd32.dll 0.69
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name Rainmeter.exe
PID 764
Average Utilization (%) 8.71
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17227_none_932c0e57474f5080\GdiPlus.dll 5.84
\Device\HarddiskVolume2\Windows\System32\WindowsCodecs.dll 1.16
\SystemRoot\system32\ntoskrnl.exe 0.73
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name audiodg.exe
PID 3672
Average Utilization (%) 2.48
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Windows\System32\SRSLabs\{176F4E15-8F7C-4833-ADED-81FAE8CCD186}\sltshd64.dll 0.90
\Device\HarddiskVolume2\Windows\System32\stapo64.dll 0.32
\Device\HarddiskVolume2\Windows\System32\SRSLabs\{176F4E15-8F7C-4833-ADED-81FAE8CCD186}\sluapo64.dll 0.24
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name SearchIndexer.exe
PID 3376
Average Utilization (%) 1.62
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Windows\System32\KernelBase.dll 0.54
\Device\HarddiskVolume2\Windows\System32\mssrch.dll 0.45
\Device\HarddiskVolume2\Windows\System32\esent.dll 0.12
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name dwm.exe
PID 444
Average Utilization (%) 1.29
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Windows\System32\igd10umd64.dll 0.32
\Device\HarddiskVolume2\Windows\System32\dwmcore.dll 0.32
\SystemRoot\system32\ntoskrnl.exe 0.18
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name SearchProtocolHost.exe
PID 2912
Average Utilization (%) 1.20
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.36
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.16
\Device\HarddiskVolume2\Windows\System32\shell32.dll 0.15
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name System
PID 4
Average Utilization (%) 1.11
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.48
\SystemRoot\system32\DRIVERS\bcmwl63a.sys 0.25
\SystemRoot\System32\drivers\dxgmms1.sys 0.09
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name explorer.exe
PID 4204
Average Utilization (%) 0.22
Module Average Module Utilization (%)
\SystemRoot\System32\win32k.sys 0.08
\SystemRoot\system32\ntoskrnl.exe 0.06
\Device\HarddiskVolume2\Windows\explorer.exe 0.01
Information
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 4884
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Skype\Phone\Skype.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume3\Program Files (x86)\Skype\Phone\Skype.exe
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Power Saver
Plan GUID {a1841308-3541-4fab-bc81-f71556f20b4a}
Power Policy:Power Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality Power Saver
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Power Savings
Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Power Saver
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
Battery:Battery Information
Battery ID 1950SanyoDELL 7XFJJ46
Manufacturer Sanyo
Serial Number 1950
Chemistry LION
Long Term 1
Sealed 0
Design Capacity 47520
Last Full Charge 47520
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported false
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2394
Maximum Performance Percentage 100
Lowest Performance Percentage 38
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2394
Maximum Performance Percentage 100
Lowest Performance Percentage 38
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 2
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2394
Maximum Performance Percentage 100
Lowest Performance Percentage 38
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 3
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2394
Maximum Performance Percentage 100
Lowest Performance Percentage 38
Lowest Throttle Percentage 4
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
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