Hi everybody,

I got some problems with my Lync 2013 client since the upgrade to Skype for Business. I am somehow missing icons and texts.

I reinstalled Lync and the according Windows Updates multiple times, but can't get this fixed.

Does anyone of you have an idea how to get the icons? I'm a little bit lost otherwise :-(+

Thanks in advance!

Sam

BTW: I think it's with Win7 only.

• Edited by Sam-san91 Tuesday, April 21, 2015 3:01 PM

I also have this problem:

Plus, I can't close the UI once opened without exiting Skype completely (ea

The good news is: I managed to install the update, so it's Skype UI now.

The bad news is: Unfortunately I'm still not having any icons :-(

I deleted the profile, but it didn't help :-/

Update: I even deleted the whole windows user profile, still no luck :-(

• Edited by Sam-san91 Friday, May 15, 2015 3:25 PM

I'm experiencing the identical issues as Sam-san91 is.

I've tried repairing Lync 2013 and then SfB, deleting Lync/SfB profiles, user profiles.

I can reproduce on another machine, but unlike Sam-san91 this is affecting all user profiles on a machine.

It's a very strange issue that has had me baffled for a week now, since we started deploying lync 2013/SfB to our test group.

It must be something with the SfB patch or they way it's being installed, Lync 2013 is fine it's only after I install the Patch that it goes haywire.

I SOLVED IT!!

Finally :-)

In our deployment, Lync was installed seperately to Office. I uninstalled Lync, ran the setup.exe of Office Professional 2013 and added Lync as a feature. After that, I installed the SfB update, rebooted and there they are, the texts and icons are back :-)

Maybe this helps you too, aburrow

• Marked as answer by Sam-san91 14 hours 26 minutes ago

I SOLVED IT!!

Finally :-)

In our deployment, Lync was installed seperately to Office. I uninstalled Lync, ran the setup.exe of Office Professional 2013 and added Lync as a feature. After that, I installed the SfB update, rebooted and there they are, the texts and icons are back :-)

Maybe this helps you too, aburrow

• Marked as answer by Sam-san91 Thursday, May 28, 2015 5:00 PM

Thanks for that.  I'm investigating methods of adding Lync 2013 to Office Pro 2013 installs now.

looks like it is the old lync standalone installation from Lync 2013. If I use the Office 2013 package and install only the lync client everything is fine.