Skype For Business Crashing, Error in Module LcMft.dll

Skype for Business is crashing before it gets a chance to start up. I'm not sure how to fix this problem. Here is the details from the Event Log:

Log Name: Application
Source: Application Error
Date: 7/20/2015 3:06:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: *****
Description:
Faulting application name: lync.exe, version: 15.0.4737.1000, time stamp: 0x55801b33
Faulting module name: LcMft.dll, version: 5.20.1034.0, time stamp: 0x539fc374
Exception code: 0xc0000005
Fault offset: 0x00004f59
Faulting process id: 0x1e4c
Faulting application start time: 0x01d0c32fee274325
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\lync.exe
Faulting module path: C:\WINDOWS\SYSTEM32\TrueColor5.2\LcMft.dll
Report Id: 2ded37db-2f23-11e5-82e5-60029200c96f
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-07-20T21:06:25.000000000Z" />
<EventRecordID>3146</EventRecordID>
<Channel>Application</Channel>
<Computer>*****</Computer>
<Security />
</System>
<EventData>
<Data>lync.exe</Data>
<Data>15.0.4737.1000</Data>
<Data>55801b33</Data>
<Data>LcMft.dll</Data>
<Data>5.20.1034.0</Data>
<Data>539fc374</Data>
<Data>c0000005</Data>
<Data>00004f59</Data>
<Data>1e4c</Data>
<Data>01d0c32fee274325</Data>
<Data>C:\Program Files\Microsoft Office 15\root\office15\lync.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\TrueColor5.2\LcMft.dll</Data>
<Data>2ded37db-2f23-11e5-82e5-60029200c96f</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

July 21st, 2015 10:29am

How have we installed the client?

  1. Using office 2013 setup
  2. Using 0365 setup
  3. Standalone setup

What is the client operating version?

What is the Antivirus Setup?

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July 22nd, 2015 1:07pm

I installed via O365.

I am running Windows 10 Pro, latest build.

I am running MalwareBytes. Still crashes when anti-virus is disabled.

July 22nd, 2015 1:30pm

So it turns out that LcMft.dll is an assembly for the LifeCam cameras on my Surface Pro 3. So I disabled them via Device Manager. Now Skype starts fine.

  • Marked as answer by Camron Bute 16 hours 25 minutes ago
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July 28th, 2015 11:04am

So it turns out that LcMft.dll is an assembly for the LifeCam cameras on my Surface Pro 3. So I disabled them via Device Manager. Now Skype starts fine.

  • Marked as answer by Camron Bute Tuesday, July 28, 2015 3:03 PM
July 28th, 2015 3:03pm

So it turns out that LcMft.dll is an assembly for the LifeCam cameras on my Surface Pro 3. So I disabled them via Device Manager. Now Skype starts fine.

  • Marked as answer by Camron Bute Tuesday, July 28, 2015 3:03 PM
Free Windows Admin Tool Kit Click here and download it now
July 28th, 2015 3:03pm

So it turns out that LcMft.dll is an assembly for the LifeCam cameras on my Surface Pro 3. So I disabled them via Device Manager. Now Skype starts fine.

  • Marked as answer by Camron Bute Tuesday, July 28, 2015 3:03 PM
July 28th, 2015 3:03pm

So it turns out that LcMft.dll is an assembly for the LifeCam cameras on my Surface Pro 3. So I disabled them via Device Manager. Now Skype starts fine.

  • Marked as answer by Camron Bute Tuesday, July 28, 2015 3:03 PM
Free Windows Admin Tool Kit Click here and download it now
July 28th, 2015 3:03pm

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