Sky Drive Pro upload failed

I have Office 365 E3 subscription and have a clean install of Office 2013 Pro Plus on my Windows 7 laptop and Windows 8.1 Surface Pro.  I have no issues with SkyDrive Pro on the Win7 Laptop. On the Win 8.1 Surface I am unable to save any changes to any file type in my SkyDrive. I consistently get a "Upload failure Permission Error" in the Upload Center. My only way to resolve to  discard changes and I am certain I am logged in.

January 17th, 2014 1:12am

Hi,

Please make sure the file you want to upload into SkyDrive is not in used when you try to do this.

If you have some third part security application, Firewall or plugin installed on your computer, please try to disable or remove them for testing.

Also, let try to End the Skydrive.exe process and restart in command or disconnect and reconnect your MS account in SkyDrive to clear the pending task:

Press Win+R to open run, and type following commands one by one:

%windir%\system32\skydrive.exe /shutdown

%windir%\system32\skydrive.exe

Log off your MS account in SkyDrive and log in again to check the issue.

If the issue still persists, please capture the events when reproing the issue by process monitor to find the root cause:

Process Monitor v3.05

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

Solving Access Denied Errors Using Process Monitor

http://improve.dk/solving-access-denied-errors-using-process-monitor/

Also, you can upload the saved PML file to a file sharing service like Skydrive or "Rapidshare" and put a link to them in your reply for our research.

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January 17th, 2014 10:18am

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