Hello guys,

Recently I noticed that the built-in SkyDrive in my Windows 8.1 stopped working. If I see my SkyDrive folder on File Explorer, it always shows the blue sync arrow icon regardless of many hours I waited for it to complete.

Sometimes I open Task Manager then I noticed that SkyDrive.exe is not running. I started it manually and tried to give SkyDrive.exe a high priority for both upload and download bandwidth in NetBalancer. Still it does not finish syncing. It consumes network traffic only ~20 KB per second.

Out of curiousity, I attach a debugger (Microsoft Visual Studio 2012) on SkyDrive.exe and see the numerous repetitions of the same error message:

Does anyone have any idea what the problem is? And how to resolve this issue? How to reset the built-in SkyDrive on Windows 8.1 possibly?

Regards, Yusuf

Windows 8.1 Single Language
Intel Core i5, Lenovo Edge E430

Hi,

For the sync up issue, please try steps in this FAQ first:

SkyDrive synchronization issue after upgrading to Windows 8.1

http://social.technet.microsoft.com/Forums/en-US/a689873e-0335-4b4f-84bd-e215013b2344/forum-faq-skydrive-synchronization-issue-after-upgrading-to-windows-81?forum=w8itprogeneral

If the issue still persists, please help to upload SkyDrive.exe.err.**.log under C:\Users\[Your name]\AppData\Local\Microsoft\SkyDrive\logs.

Please upload them to a file sharing service like Skydrive and put a link to them in your reply.