Hi,
Please try to test the issue using the issued Lync account on other Lync client with other computer.
Please delete the Lync user profile and Lync information on Regedit with the following path:
%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
HKCU\Software\Microsoft\Office\15.0\Lync\sip@domain.com
Then test the issue again.
Best Regards,
Eason Huang
Hello,
Sorry, it took a long time before I could get access to that user where she could type her password in another client. The issue still occurs when she uses another client. It looks like it is only federated contacts that she can't search for. Internal contacts that she has added to her favorites are returned.
- Marked as answer by Brandon74 12 hours 36 minutes ago
- Marked as answer by Brandon74 Friday, July 17, 2015 6:50 PM
- Marked as answer by Brandon74 Friday, July 17, 2015 6:50 PM
- Marked as answer by Brandon74 Friday, July 17, 2015 6:50 PM