Hi all, I have Lync 2013 and UC 500, I would like to configure simultaneous ring for the clients.
separately both devices are in production and working. I can call from UC - Lync clients and outside numbers and vice verse.
Today I configured SNR on CISCO and if I call CISCO extension (example 36), my Lync extension will also ring (526).
The problem is that "Connecting the call" lasts forever. So basically I didn't pass this phase and I cannot talk to the calling party if I answer my call with lync client.
Also we have some block of numbers that we bought from provider. These all end with 52x (hence lync extension). On the cisco these numbers are configured as :
number 36 secondary 0123452x no-reg both
If I call my number 01234526, just my cisco desk phone rings. I would like also that to be used for simultaneous ring. Is that possible?
Can you please help me solve these issues?