Shortcut on desktop points to wrong location when deleting

Hi!

I'm experiencing some wierd behavior when trying to delete files located on %public%\Desktop.

Chrome is installed during SCCM task sequence.
If I try to delete the shortcut i get this error: "Could not find this item" "This file is no longer located in <userprofile\Desktop>"

It's looking for the file in %userprofile%\Desktop even though the shortcut points to %public%\Desktop

Anyone seen this issue before?


June 1st, 2015 7:35am

Hi!

I've seen this a few times with different applications that are installed for all users and places files in the %public% folder.

From what I can understand, this is what I would call a bug, but it's not really wrong. Theoretically the shortcut is located at the user desktop but it's pointing to the public folder. This is the reason this happens.

I would recomend removing the icon from the folder directlly instead of from the desktop. If it should affect all users, add it to a GPO that runs once and rebuild the package in SCCM to exclude the creation of the icon.

Best regards
Andreas Molin

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June 1st, 2015 9:08am

HI,

I could be happens due to some sort of bug. I advice you to create remove the shortcut from the folder directly instead of removing form the desktop & then recreate from the actual source.

June 1st, 2015 9:20am

Yes, i found that removing it directly from %public%\Desktop works but I need an actual solution for my customers so that they are able to delete by deleting from their desktop.

Anyone know if Microsoft intend to fix this "bug"? I can't find anything about this anywhere.

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June 1st, 2015 10:38am

Hello I had a similar problem before, and I was able to delete the "Unlocker" tool.

http://www.tamindir.com/unlocker/
June 1st, 2015 1:19pm

The Problem isn't deleting the shortcut :)

The problem is that you can't just delete it from your desktop without browsing to %public%\Desktop and deleting it.

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June 2nd, 2015 2:45am

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