Several programs now giving errors after win updates?
Problems:
  • On boot my Razer Synapse mouse software gives an error & won't run
  • Quickbooks will not run now, upon launch I get an error.
  • Two Adobe CC programs run but every time I close them I get an error. (Audition & Premiere). Sometimes Audition crashes in the middle of working.

Steps taken:

  • I was thinking it had something to do with .net (because of the Razer error) so I verified all intallations and cleaned them up and all looks fine.
  • I've also reinstalled all this software and still get these errors.
  • Also tried system restore back to a month ago and still had problems so reversed it.
  • Everything is up to date and no virus/malware problems.

Any idea short of refreshing Windows 8.1? 

Thanks

Phil

March 5th, 2015 1:36pm

If it is due to .Net then you may try  .NET Framework cleanup tool
Free Windows Admin Tool Kit Click here and download it now
March 6th, 2015 10:11am

Please run a system file check (SFC)
All instructions are in our Wiki article below...
Should you have any questions please ask us.

System file check (SFC) Scan and Repair System Files
March 6th, 2015 10:19am

Hello Phil,

Do you mean you have programs crash like Razer Synapse mouse software, Quickbooks, and Adobe CC?

Based on my test, I install the Razer Synapse mouse software but cant get the similar issue.

Please open the event viewer and check if there are any related error log. For more information about the event log, please refer to the following article.
http://windows.microsoft.com/en-us/windows/open-event-viewer#1TC=windows-7
This article is about Windows 7, but the Windows 8.1 is similar.

As you receive the error message about .net, please download and install the latest version of .net framework.
http://www.microsoft.com/en-hk/download/details.aspx?id=42642

Best regards,
Fangzhou CHEN

Free Windows Admin Tool Kit Click here and download it now
March 8th, 2015 9:28pm

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