Fresh install will not apply SP1. sfc /scannow fails at 10%. Ran the "fix it now" for windows update. The readiness tool will not install either? All other windows updates ran fine. I have removed Norton Anti Virus, still no go. Where can I go next to diagnose the situation?

CheckSUR.persist.log ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 13.0 2012-02-22 21:50 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 325 No errors detected Cabinet C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-july15.cab was either not found or its signature was not valid. (2148098064) Deleting. Cabinet C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab.cab was either not found or its signature was not valid. (2148098064) Deleting. ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 13.0 2012-02-25 12:27 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Cabinet C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-july15.cab was either not found or its signature was not valid. (2148098064) Deleting. ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 13.0 2012-02-25 12:58 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Missing Pinned Component Key 0x00000000 amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7601.17514_none_d102e18929d497cb HKLM\Components\DerivedData\Components (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced. (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7601.17514_none_d102e18929d497cb (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7601.17514_none_d102e18929d497cb (f) CSI Missing Pinned Component Key 0x00000000 x86_microsoft-windows-i..er-engine.resources_31bf3856ad364e35_6.1.7601.17514_pt-br_4ac5907e29b67fa6 HKLM\Components\DerivedData\Components (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced. (f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-i..er-engine.resources_31bf3856ad364e35_6.1.7601.17514_pt-br_4ac5907e29b67fa6 (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-i..er-engine.resources_31bf3856ad364e35_6.1.7601.17514_pt-br_4ac5907e29b67fa6 (f) CSI Missing Pinned Component Key 0x00000000 amd64_microsoft-windows-shell-systray_31bf3856ad364e35_6.1.7601.17514_none_938889fb29ea4071 HKLM\Components\DerivedData\Components (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced. (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-shell-systray_31bf3856ad364e35_6.1.7601.17514_none_938889fb29ea4071 (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-shell-systray_31bf3856ad364e35_6.1.7601.17514_none_938889fb29ea4071 (f) CSI Missing Pinned Component Key 0x00000000 wow64_microsoft-windows-mmsys_31bf3856ad364e35_6.1.7601.17514_none_c6ea7a022a2b6909 HKLM\Components\DerivedData\Components (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced. (f) CSI Missing Identity 0x00000000 identity wow64_microsoft-windows-mmsys_31bf3856ad364e35_6.1.7601.17514_none_c6ea7a022a2b6909 (fix) CSI Missing Identity CSI Registry Item Repaired wow64_microsoft-windows-mmsys_31bf3856ad364e35_6.1.7601.17514_none_c6ea7a022a2b6909 (f) CSI Missing Pinned Component Key 0x00000000 x86_microsoft-windows-t..nalservices-runtime_31bf3856ad364e35_6.1.7601.17514_none_dee759502a42ff06 HKLM\Components\DerivedData\Components (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced. (f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-t..nalservices-runtime_31bf3856ad364e35_6.1.7601.17514_none_dee759502a42ff06 (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-t..nalservices-runtime_31bf3856ad364e35_6.1.7601.17514_none_dee759502a42ff06 (f) CSI Missing Pinned Component Key 0x00000000 amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760 HKLM\Components\DerivedData\Components (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced. (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760 (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760 (f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-t..tionmanager-license_31bf3856ad364e35_6.1.7601.17514_none_fb0706882d64a29f (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-t..tionmanager-license_31bf3856ad364e35_6.1.7601.17514_none_fb0706882d64a29f (f) CSI Missing Pinned Component Key 0x00000000 amd64_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_6.1.7601.17514_none_70577ed42da9d71d HKLM\Components\DerivedData\Components (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced. (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_6.1.7601.17514_none_70577ed42da9d71d (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_6.1.7601.17514_none_70577ed42da9d71d (f) CSI Missing Pinned Component Key 0x00000000 x86_microsoft-windows-unimodem-core-tsp_31bf3856ad364e35_6.1.7601.17514_none_afe15c162dd91ba3 HKLM\Components\DerivedData\Components (fix) CSI Missing Pinned Component Key CSI Registry Item Repaired Key created. There will be more reports as values are replaced. (f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-unimodem-core-tsp_31bf3856ad364e35_6.1.7601.17514_none_afe15c162dd91ba3 (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-unimodem-core-tsp_31bf3856ad364e35_6.1.7601.17514_none_afe15c162dd91ba3 (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-font-truetype-daunpenh_31bf3856ad364e35_6.1.7601.17514_none_65eab3ba3a64f6af (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-font-truetype-daunpenh_31bf3856ad364e35_6.1.7601.17514_none_65eab3ba3a64f6af (f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-comdlg32.resources_31bf3856ad364e35_6.1.7601.17514_pt-br_ee99ceab3ae3ff86 (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-comdlg32.resources_31bf3856ad364e35_6.1.7601.17514_pt-br_ee99ceab3ae3ff86 (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.1.7601.17514_none_9c3aecd33c2750cf (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.1.7601.17514_none_9c3aecd33c2750cf (f) CSI Missing Identity 0x00000000 identity amd64_netfx-system.xml_b03f5f7f11d50a3a_6.1.7601.17514_none_6151cd0c3c2a5f8f (fix) CSI Missing Identity CSI Registry Item Repaired amd64_netfx-system.xml_b03f5f7f11d50a3a_6.1.7601.17514_none_6151cd0c3c2a5f8f (f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-comdlg32.resources_31bf3856ad364e35_6.1.7601.17514_pl-pl_ec45e4073c5a6ba2 (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-comdlg32.resources_31bf3856ad364e35_6.1.7601.17514_pl-pl_ec45e4073c5a6ba2 (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-kernelmode-minimal_31bf3856ad364e35_6.1.7601.17514_none_620190103c5fa627 (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-kernelmode-minimal_31bf3856ad364e35_6.1.7601.17514_none_620190103c5fa627 (f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-ntfschkdsk_31bf3856ad364e35_6.1.7601.17514_none_1b4862c63cde6202 (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-ntfschkdsk_31bf3856ad364e35_6.1.7601.17514_none_1b4862c63cde6202 (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-i..ice-transliteration_31bf3856ad364e35_6.1.7601.17514_none_b6d304bf3d6d523a (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-i..ice-transliteration_31bf3856ad364e35_6.1.7601.17514_none_b6d304bf3d6d523a (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-t..languages.resources_31bf3856ad364e35_6.1.7601.17514_uk-ua_3b0c3f843d784b5b (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-t..languages.resources_31bf3856ad364e35_6.1.7601.17514_uk-ua_3b0c3f843d784b5b (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-naturallanguage6_31bf3856ad364e35_6.1.7601.17514_none_fc00d9a9415b5f6e (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-naturallanguage6_31bf3856ad364e35_6.1.7601.17514_none_fc00d9a9415b5f6e (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-d..ing-management-core_31bf3856ad364e35_6.1.7601.17514_none_895a2b74415ea575 (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-d..ing-management-core_31bf3856ad364e35_6.1.7601.17514_none_895a2b74415ea575 (f) CSI Missing Identity 0x00000000 identity wow64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.1.7601.17514_none_1457169844ae9574 (fix) CSI Missing Identity CSI Registry Item Repaired wow64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.1.7601.17514_none_1457169844ae9574 (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-cdosys.resources_31bf3856ad364e35_6.1.7601.17514_pt-pt_c0eed64b44b300c0 (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-cdosys.resources_31bf3856ad364e35_6.1.7601.17514_pt-pt_c0eed64b44b300c0 (f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-i..er-engine.resources_31bf3856ad364e35_6.1.7601.17514_nb-no_03f6001a44de7439 (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-i..er-engine.resources_31bf3856ad364e35_6.1.7601.17514_nb-no_03f6001a44de7439 (f) CSI Missing Identity 0x00000000 identity wow64_microsoft-windows-ole-automation_31bf3856ad364e35_6.1.7601.17514_none_257ada4f467a7f64 (fix) CSI Missing Identity CSI Registry Item Repaired wow64_microsoft-windows-ole-automation_31bf3856ad364e35_6.1.7601.17514_none_257ada4f467a7f64 (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-comdlg32.resources_31bf3856ad364e35_6.1.7601.17514_sr-..-cs_cff3ee56469ed719 (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-comdlg32.resources_31bf3856ad364e35_6.1.7601.17514_sr-..-cs_cff3ee56469ed719 (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-cdosys.resources_31bf3856ad364e35_6.1.7601.17514_pl-pl_bdb91c3b46b9fd00 (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-cdosys.resources_31bf3856ad364e35_6.1.7601.17514_pl-pl_bdb91c3b46b9fd00 (f) CSI Missing Identity 0x00000000 identity x86_microsoft-windows-failovercluster-client_31bf3856ad364e35_6.1.7601.17514_none_a8569bb1b0ea6405 (fix) CSI Missing Identity CSI Registry Item Repaired x86_microsoft-windows-failovercluster-client_31bf3856ad364e35_6.1.7601.17514_none_a8569bb1b0ea6405 (f) CSI Missing Identity 0x00000000 identity amd64_microsoft-windows-htmlhelp-feature_31bf3856ad364e35_6.1.7600.16385_none_e61b0ad1d51d58aa (fix) CSI Missing Identity CSI Registry Item Repaired amd64_microsoft-windows-htmlhelp-feature_31bf3856ad364e35_6.1.7600.16385_none_e61b0ad1d51d58aa (f) CSI F Mark Missing 0x00000002 f!brmf2wia.dll amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmf2wia.dll: Brmf2wia.dll (f) CSI F Mark Missing 0x00000002 f!rsmgrstr.dll amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!rsmgrstr.dll: RSMGRSTR.dll (f) CSI F Mark Missing 0x00000002 f!brmfusb.dll amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmfusb.dll: BrmfUSB.dll (f) CSI F Mark Missing 0x00000002 f!brevif.dll amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brevif.dll: BrEvIF.dll (f) CSI F Mark Missing 0x00000002 f!brmsl07.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsl07.bin: brmsl07.bin (f) CSI F Mark Missing 0x00000002 f!brmsl06.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsl06.bin: brmsl06.bin (f) CSI F Mark Missing 0x00000002 f!brmsl05.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsl05.bin: brmsl05.bin (f) CSI F Mark Missing 0x00000002 f!brmsl04.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsl04.bin: brmsl04.bin (f) CSI F Mark Missing 0x00000002 f!brmsl03.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsl03.bin: brmsl03.bin (f) CSI F Mark Missing 0x00000002 f!brmsl02.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsl02.bin: brmsl02.bin (f) CSI F Mark Missing 0x00000002 f!brmsl01.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsl01.bin: brmsl01.bin (f) CSI F Mark Missing 0x00000002 f!brmsi06.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsi06.bin: brmsi06.bin (f) CSI F Mark Missing 0x00000002 f!brmsi04.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsi04.bin: brmsi04.bin (f) CSI F Mark Missing 0x00000002 f!brmsi03.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsi03.bin: brmsi03.bin (f) CSI F Mark Missing 0x00000002 f!brmsi02.icm amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsi02.icm: brmsi02.icm (f) CSI F Mark Missing 0x00000002 f!brmsi02.bin amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_brmfcwia.inf_31bf3856ad364e35_6.1.7600.16385_none_11493a3982b640b7\f!brmsi02.bin: brmsi02.bin (f) CSI Missing C Mark 0x00000000 c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c amd64_microsoft-windows-shell-systray_31bf3856ad364e35_6.1.7601.17514_none_938889fb29ea4071 Missing c! (fix) CSI Missing C Mark CSI Registry Item Repaired c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c successfully added to amd64_microsoft-windows-shell-systray_31bf3856ad364e35_6.1.7601.17514_none_938889fb29ea4071 (f) CSI F Mark Missing 0x00000002 f!uiribbon.dll amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7601.17514_none_d102e18929d497cb (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7601.17514_none_d102e18929d497cb\f!uiribbon.dll: UIRibbon.dll (f) CSI F Mark Missing 0x00000002 f!uiribbonres.dll amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7601.17514_none_d102e18929d497cb (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7601.17514_none_d102e18929d497cb\f!uiribbonres.dll: UIRibbonRes.dll (f) CSI Missing C Mark 0x00000000 c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7601.17514_none_d102e18929d497cb Missing c! (fix) CSI Missing C Mark CSI Registry Item Repaired c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c successfully added to amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7601.17514_none_d102e18929d497cb (f) CSI F Mark Missing 0x00000002 f!itircl.dll amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760\f!itircl.dll: itircl.dll (f) CSI F Mark Missing 0x00000002 f!itss.dll amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760\f!itss.dll: itss.dll (f) CSI Missing C Mark 0x00000000 c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760 Missing c! (fix) CSI Missing C Mark CSI Registry Item Repaired c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c successfully added to amd64_microsoft-windows-htmlhelp-infotech_31bf3856ad364e35_6.1.7601.17514_none_54c9f2832a59c760 (f) CSI F Mark Missing 0x00000002 f!winsta.dll x86_microsoft-windows-t..nalservices-runtime_31bf3856ad364e35_6.1.7601.17514_none_dee759502a42ff06 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote x86_microsoft-windows-t..nalservices-runtime_31bf3856ad364e35_6.1.7601.17514_none_dee759502a42ff06\f!winsta.dll: winsta.dll (f) CSI Missing C Mark 0x00000000 c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c x86_microsoft-windows-t..nalservices-runtime_31bf3856ad364e35_6.1.7601.17514_none_dee759502a42ff06 Missing c! (fix) CSI Missing C Mark CSI Registry Item Repaired c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c successfully added to x86_microsoft-windows-t..nalservices-runtime_31bf3856ad364e35_6.1.7601.17514_none_dee759502a42ff06 (f) CSI F Mark Missing 0x00000002 f!mmsys.cpl wow64_microsoft-windows-mmsys_31bf3856ad364e35_6.1.7601.17514_none_c6ea7a022a2b6909 (fix) CSI F Mark Missing CSI Registry Item Repaired Wrote wow64_microsoft-windows-mmsys_31bf3856ad364e35_6.1.7601.17514_none_c6ea7a022a2b6909\f!mmsys.cpl: mmsys.cpl (f) CSI Missing C Mark 0x00000000 c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c wow64_microsoft-windows-mmsys_31bf3856ad364e35_6.1.7601.17514_none_c6ea7a022a2b6909 Missing c! (fix) CSI Missing C Mark CSI Registry Item Repaired c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c successfully added to wow64_microsoft-windows-mmsys_31bf3856ad364e35_6.1.7601.17514_none_c6ea7a022a2b6909 (f) CSI Missing C Mark 0x00000000 c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c amd64_microsoft-windows-htmlhelp-feature_31bf3856ad364e35_6.1.7600.16385_none_e61b0ad1d51d58aa Missing c! (fix) CSI Missing C Mark CSI Registry Item Repaired c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c successfully added to amd64_microsoft-windows-htmlhelp-feature_31bf3856ad364e35_6.1.7600.16385_none_e61b0ad1d51d58aa (f) CSI Missing C Mark 0x00000000 c!windowsfoundation_31bf3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2 amd64_microsoft-windows-htmlhelp-feature_31bf3856ad364e35_6.1.7600.16385_none_e61b0ad1d51d58aa Missing c! (fix) CSI Missing C Mark CSI Registry Item Repaired c!windowsfoundation_31bf3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2 successfully added to amd64_microsoft-windows-htmlhelp-feature_31bf3856ad364e35_6.1.7600.16385_none_e61b0ad1d51d58aa ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 13.0 2012-02-25 13:32 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store

try registering "msiexec /regserver" Stop Windows Updates service Delete "c:\windows\softwaredistribution" folder Start Windows Update Service

Temporarily disable or uninstall antivirus and firewall then try again. If it does not work, try to run In-place Upgrade to repair the system.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.