Serious performance issues with offline folders in Vista
The issue of slow performance assiciated with offline folders inVISTAconfirms what has been shared under "offline files (csc) + folder redirection = vista slow" in the forum. In summay, it seems Vista tries to sync all files all the time. Not just the files that have changed. I have downloaded and installed Process Explorer and confirmed that CSCService.exe is the culprit. It is simply a resources hog rendering the computer almost useless. I have tried to configure offline folders to sync only when the computer is idle and still did not fix the problem. CSCService keep consuming CPU time.Please help. This is a SERIOUS issue and have been reported repeatedly in other forums. I
April 28th, 2009 5:12am
Hi,
Thank you for posting.
Please try the following to narrow down the issue:
1. Scan your system to make sure that the system is virus free. Temporarily disable your security software (Anti-virus software, firewall, etc.) to see if this problem is gone.
2. If you have recently installed any software, hardware or drivers, please remove them.
3. Perform a Clean Boot to check the issue:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.microsoft.com/kb/9291355
Since you have found that CSCService.exe caused high CPU utilization, please check where the CSCService.exe locates.
4. Please try the hotfix:
Changes to an offline file are not saved to the server when files are synchronized in Windows Vista
http://support.microsoft.com/kb/935663
5. Re-initialize offline files cache
How to re-initialize the offline files cache and database
http://support.microsoft.com/kb/230738
If the issue persists, please run Process Explorer and collect some information for our further research:
1. Download the Process Explorer
Process Explorer
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
2.After downloading, extract ProcessExplorer.zip to the Desktop and run procexp.exe.
3.Click View and select Show Lower Pane.
4.Click View and click Lower Pane View - DLLs.
5.Navigate to CSCService.exe and highlight it.
6.Click File Save AS to save the process data of CSCService.exe on your desktop as a TXT file.
7.Please post contents of the TXT file to this thread.
Hope this helps.Nicholas Li - MSFT
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April 30th, 2009 2:07pm