Help. None of the posted suggestions worked for me.

Barbara These forums are focused on supporting Windows Vista. If you are using Windows XP, you can find help on the following groups. Discussions in XP SP2 Security and Administration: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.security_admin&cat=en_US_649a30ca-5c6a-454c-995f-663a9bdbd12f&lang=en&cr=US Windows XP Service Pack 3 (SP3) - TechNet Forums: http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17 Thanks, If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.By marking a post as Answered, you help others find the answer faster. Ronnie Vernon Microsoft MVP Windows Desktop Experience