Security Up date for Windows XP (KB979683)
Daily on my wife's lap top this up date loads. Then it appears again, and again, and again. How do I get rid of this? Obviously something is corrupt. How do I stop this one up date?1 person needs an answerI do too
April 19th, 2010 6:37am
Is WinXP SP2 or SP3 installed on the computer? To find out, you can right-click on
My Computer & select Properties: What Windows version is displayed in the resulting General tab (e.g., Windows XP Professional Service Pack 2)?
What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)?
Open Add/Remove Programs & make sure the SHOW UPDATES box at the top is checked/enabled. Now scroll down & tell me if
Security Update for Windows XP (KB979683) and/or Security Update for Windows XP (KB977165) is listed?
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
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April 23rd, 2010 4:23am
PA Bear MS MVP,
The lap top in question has a current McAfee Total Protection program; recently loaded; but the problem was occurring before then.
Let me try the steps in your last paragraph; and I'll let you know.
May 13th, 2010 6:43am
Yes, both Security Update for Windows XP (KB979683) and (KB977165) are there.
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May 13th, 2010 7:22am
The lap top in question has a current McAfee Total Protection program; recently loaded; but the problem was occurring before then.
What anti-virus application was installed before you installed McAfee Total Protection and was your subscription still current
Has another McAfee application or a Norton application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)?~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
May 13th, 2010 9:12am