Security Certificate Error
Hello.I purchased a Dell Mini Inspiron Laptop in August for Grad School. At first I did not have a problem logging onto Internet Explorer using the school's WIFI service. However, after the first week, I developed a problem where I cannot log onto IE without a "Security Certificate" problem. The error is pinkish/red and states that "THERE IS A PROBLEM WITH THIS WEBSITE'S SECURITY CERTIFICATE...The security certificate presented by this website has expired or is not yet valid." Then it gives me the option to proceed to the website. While, I can use the internet I still receive that PINKISH/RED warning about the certificate. I know this for sure after doing extensive research on this: 1. The problem is not a DATE/TIME issue. The date and time is configured to the exact moment. To make things easier...I have Windows XP and using IE. I find it hard to believe the school's certificate has expired. Secondly, I do notice other student's using the school's laptop without problem. Any help or assistance would be helpful.Thank you.1 person got this answerI do too
October 23rd, 2009 9:36pm

The error message you receive relates to a web site, not the school's server. As you describe the problem, logging onto Internet Explorer means (to me, unless I misunderstand) that as soon as you open Internet Explorer you receive the message. This seems to imply that the web page you have selected for you home page is where the issue originates. If you are concerned about the web page, you can take that url to this web site for a free scan: http://scanner.novirusthanks.org/ Click the "Scan Web Address" button then insert the web site's url...then click the "Submit Address" button.
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October 24th, 2009 4:59am

Good day.Thank you for the advice. But the security certificate issues not only affects the school website, but others (i.e., msn.com, espn.com, gmail.com, etc). I used the schools free wifi connection since I cannot afford an internet connection for my laptop. I tried to reset my default settings, but nothing. And again, the date and time configurations are accurately set. Should I clear the SSL state?Please advise on the proper steps I should use.Thank for your time.
October 24th, 2009 3:53pm

"...I do notice other student's using the school's laptop without problem." I will assume here that what you mean to say is that other students use the school's wireless Internet connection without experiencing the same problem that you are having with the warning message. If that is the case, you should make certain that your laptop is not harboring some sort of malicious software and that your operating system is up to date and fully patched. You can run a free scan Here: http://onecare.live.com/site/en-us/default.htm ...then visit Windows Update Center: http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us ...and install all the critical updates presented by the scan.
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October 25th, 2009 4:28am

Thank you for the advice; however that didn't work. I still cannot use the school's wireless connection. I'm at a loss!
October 26th, 2009 4:21pm

OK, well there are only a couple reasons why you would be receiving that error message and as you have stated that your system is entirely updated and the online virus scans didn't resolve your issue, then that leaves only two more possibilities. Either your Java is out dated or your Internet Explorer is. In view of the fact that you have already stated that visiting Windows Update did not resolve your issue, that we must also assume that your Internet Explorer is also up to date...leaving the last remaining possibility. Your Java installation. Currently, the most up to date version is "Java runtime Environment 6 update 16. You can visit the below web site to verify what version of Java you are running: http://www.java.com/en/download/dt_verify.jsp?plugin=true&latest=true&users_jre=1.6.0_16 If your installed Java software is up to date, you should receive the following message in that web page: Verifying Java Version Congratulations! You have the recommended Java installed (Version 6 Update 16). If you don't receive that message, then you can download the latest version of java components Here:http://java.sun.com/javase/downloads/index.jsp (fifth download link on the right)
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October 26th, 2009 5:14pm

Hello.Thank you for the advice. I upgraded I.E. to 8 and updated with the latest java software. I noticed I was able to upgrade to the java software from the first website you provided. Was that ok?I have yet to testthe WIFI connection. However I did notice this on my laptop. I checked the wireless connection tab on the lower right corner of my desktop screen and noticed this, "Wireless Network Connection: Not Connected. Right Click here for more options." Granted I am connected to my dsl, but I do have this same issue at school.When I double click on it I get this.Windows cannot configure the wireless connection. If you have enabled another program to manage this wireless connection, use that software. If you want Windows to configure this wireless configuration start the wireless zero configuration (wzc) service. for information about starting this wzc service see article 87112 in the microsoft knowledge base on the microsoft.com web site.Also in the networking connection tab,I noticed the following:under connection manager...MSN is unavailable. (device missing, firewalled)Could this mean anything? By the way, I do appreciate your advice. It means alot.
November 1st, 2009 4:59pm

Quote: I noticed I was able to upgrade to the java software from the first website you provided. Was that ok? If you followed that link properly, then Yes...it was ok. Both links will present you with the most up to date java components. One more note. You should check your "Add/Remove" programs listing for any older versions of Java that may still be installed. Having no clue what version you had before you updated, I should say there are some older Java components that have been exploited and create a slight security risk. Unless you KNOW with certainty that you updated from having only the Java update 10 installed and none of the other older components, then you should uninstall ALL java installations you find there with the exception, of course, of the one you just installed. The reason I mentioned the caveat regarding the update "10" is because "Sun Micro Systems" started (with update 10) to write the uninstall command into their updates beginning with that version. All other previous versions still need to be uninstalled manually. Quote: I checked the wireless connection tab on the lower right corner of my desktop screen and noticed this, "Wireless Network Connection: Not Connected. Right Click here for more options." Granted I am connected to my dsl, but I do have this same issue at school... If you want Windows to configure this wireless configuration start the wireless zero configuration (wzc) service. for information about starting this wzc service see article 87112 in the microsoft knowledge base on the microsoft.com web site. Your dsl is your Internet connection away from school? You didn't say if your wzc service was started or not. Did you have a look at it to see how it is configured? Was it started or not? Quote: Also in the networking connection tab, I noticed the following: under connection manager...MSN is unavailable. (device missing, firewalled) Could this mean anything? In deed it could. Double click your network connection, then click the properties box. From there, click the advanced tab. Under windows firewall click the "settings" button. Once you are at the firewall settings, click the "exceptions" tab, check the box for "whichever MSN product you have there" and delete it using the delete button. When you try to start up the MSN product again you will be asked whether you want to allow the request to allow access or not. Of course, you should answer YES to prevent the issue from re-occurring. For your "Wireless Network Connection: Not Connected issue, you can try to restack your TCP/IP to see if that resolves your issue: Click Start-->Run...then type cmd and click OK (or press the enter key) Type (or copy and paste) cd \ ...then click "OK or press enter At the C:\> prompt, type netsh int ip reset resetlog.txt Press the Enter key Restart the computer Please post back your results to let us know if this resolves your issue. Thanks!
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November 1st, 2009 6:10pm

Quote:I noticed I was able to upgrade to the java software from the first website you provided. Was that ok?If you followed that link properly, then Yes...it was ok. Both links will present you with the most up to date java components. One more note. You should check your "Add/Remove" programs listing for any older versions of Java that may still be installed. Having no clue what version you had before you updated, I should say there are some older Java components that have been exploited and create a slight security risk. Unless you KNOW with certainty that you updated from having only the Java update 10 installed and none of the other older components, then you should uninstall ALL java installations you find there with the exception, of course, of the one you just installed. The reason I mentioned the caveat regarding the update "10" is because "Sun Micro Systems" started (with update 10) to write the uninstall command into their updates beginning with that version. All other previous versions still need to be uninstalled manually.Quote:I checked the wireless connection tab on the lower right corner of my desktop screen and noticed this, "Wireless Network Connection: Not Connected. Right Click here for more options." Granted I am connected to my dsl, but I do have this same issue at school...If you want Windows to configure this wireless configuration start the wireless zero configuration (wzc) service. for information about starting this wzc service see article 87112 in the microsoft knowledge base on the microsoft.com web site.Your dsl is your Internet connection away from school? You didn't say if your wzc service was started or not. Did you have a look at it to see how it is configured? Was it started or not?Quote:Also in the networking connection tab,I noticed the following:under connection manager...MSN is unavailable. (device missing, firewalled)Could this mean anything?In deed it could. Double click your network connection, then click the properties box. From there, click the advanced tab. Under windows firewall click the "settings" button.Once you are at the firewall settings, click the "exceptions" tab, check the box for "whichever MSN product you have there" and delete it using the delete button.When you try to start up the MSN product again you will be asked whether you want to allow the request to allow access or not. Of course, you should answer YES to prevent the issue from re-occurring.For your "Wireless Network Connection: Not Connected issue, you can try to restack your TCP/IP to see if that resolves your issue:Click Start-->Run...then type cmd and click OK (or press the enter key)Type (or copy and paste) cd \ ...then click "OK or press enterAt the C:\> prompt, type netsh int ip reset resetlog.txt Press the Enter key Restart the computer Please post back your results to let us know if this resolves your issue. Thanks!
June 27th, 2010 5:11am

Hello.I purchased a Dell Mini Inspiron Laptop in August for Grad School. At first I did not have a problem logging onto Internet Explorer using the school's WIFI service. However, after the first week, I developed a problem where I cannot log onto IE without a "Security Certificate" problem. The error is pinkish/red and states that "THERE IS A PROBLEM WITH THIS WEBSITE'S SECURITY CERTIFICATE...The security certificate presented by this website has expired or is not yet valid."Then it gives me the option to proceed to the website. While, I can use the internet I still receive that PINKISH/RED warning about the certificate. I know this for sure after doing extensive research on this:1. The problem is not a DATE/TIME issue. The date and time is configured to the exact moment.To make things easier...I have Windows XP and using IE. I find it hard to believe the school's certificate has expired. Secondly, I do notice other student's using the school's laptop without problem.Any help or assistance would be helpful.Thank you.
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July 12th, 2010 11:26pm

You say it is not a Date / Time issue. Is the time zone set correctly on your computer? What version of IE are you using? Why do you find it hard to believe the school's certificate has expired? It happens very frequently. I presume you are trying to access an https URL. Override the warning and go into the website. Then, click on the padlock symbol and click on 'View Certificates'. That will tell you whether there really is a problem with the Certificate - or whether the problem is on your computer. "lvbroccoli" wrote in message news:8e0fb98c-c32b-41e0-9699-347339f7d1e6...Hello.I purchased a Dell Mini Inspiron Laptop in August for Grad School. At first I did not have a problem logging onto Internet Explorer using the school's WIFI service. However, after the first week, I developed a problem where I cannot log onto IE without a "Security Certificate" problem. The error is pinkish/red and states that "THERE IS A PROBLEM WITH THIS WEBSITE'S SECURITY CERTIFICATE...The security certificate presented by this website has expired or is not yet valid."Then it gives me the option to proceed to the website. While, I can use the internet I still receive that PINKISH/RED warning about the certificate. I know this for sure after doing extensive research on this:1. The problem is not a DATE/TIME issue. The date and time is configured to the exact moment.To make things easier...I have Windows XP and using IE. I find it hard to believe the school's certificate has expired. Secondly, I do notice other student's using the school's laptop without problem.Any help or assistance would be helpful.Thank you.
July 13th, 2010 5:06pm

In most cases, I've found it's a date/time issue, either with your own computer or with their server. I've come across several certificate error issues on sites where it ended up being their certificate that was expired. It's not that uncommon. The same way companies sometimes let their domain name expire - a big oops, but it happens. You say it is not a Date / Time issue. Is the time zone set correctly on your computer? What version of IE are you using? Why do you find it hard to believe the school's certificate has expired? It happens very frequently. I presume you are trying to access an https URL. Override the warning and go into the website. Then, click on the padlock symbol and click on 'View Certificates'. That will tell you whether there really is a problem with the Certificate - or whether the problem is on your computer. "lvbroccoli" wrote in message news:8e0fb98c-c32b-41e0-9699-347339f7d1e6 ...Hello.I purchased a Dell Mini Inspiron Laptop in August for Grad School. At first I did not have a problem logging onto Internet Explorer using the school's WIFI service. However, after the first week, I developed a problem where I cannot log onto IE without a "Security Certificate" problem. The error is pinkish/red and states that "THERE IS A PROBLEM WITH THIS WEBSITE'S SECURITY CERTIFICATE...The security certificate presented by this website has expired or is not yet valid."Then it gives me the option to proceed to the website. While, I can use the internet I still receive that PINKISH/RED warning about the certificate. I know this for sure after doing extensive research on this:1. The problem is not a DATE/TIME issue. The date and time is configured to the exact moment.To make things easier...I have Windows XP and using IE. I find it hard to believe the school's certificate has expired. Secondly, I do notice other student's using the school's laptop without problem.Any help or assistance would be helpful.Thank you.
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September 30th, 2010 12:07pm

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