Hi having a wonder about a  Creative Live! Cam Vista IM  VF0420  Web Camera ?

This Web Camera  works on the following systems  XP Home 32Bit XP Pro 32 + 64 Bit  works On Windows 2000 + Enterprise  Works on Vista Home 32Bit & Vista Ult 64Bit Works on Windows 7 Home 32Bit Windows 7 Ult  64Bit  and Windows 7 Enterprise

Plug the camera in  load the software  it Works 

 compatible?????????????

Windows 8  8.1  NO  

According to Microsoft =  http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Name=Creative%20Live%20Cam%20Vista%20IM%20Webcam&vendor=Creative&Locale=1033%2C2057%2C3081%2C4105%2C16393&ModelOrVersion=VF0420&BreadCrumbPath=Communication%20devices|Webcams|&Type=Hardware&tempOsid=Windows%208.1

Says it is compatible with windows 8.1

 I have Typed this Question on A  AMD 4.2 Gh 8Gb ram 1Tb system running  Windows 7 Ultimate 64 Bit

And the Creative Live! Cam Vista IM  VF0420 works on this machine and those mentioned above .

Then Why wont it work On the   A Intel 2.4 Quad core 8GbRam 500gb system running Windows 8.1

It installs Drivers And the  Program (in desktop mode) Local user.

Yet all you get is a         blank screen               in apps   And   desktop   (camera. skype. messenger) 

Yes have Checked Permissions ect

Any Advice Would be Great

Ron P

• Edited by Misteron Monday, June 02, 2014 12:48 PM AntiTrust?

Hi

Product compatibility status in the compatibility center is determined by many parts, for example, it has passed Windows certification requirements and received a logo, the app publisher or device manufacturer stated this products works with Windows 8/8.1, Microsoft takes user's feedback into account and make updates accordingly. What I want to say is that the status in the compatibility center is for reference only , it 's better to contact the manufacture and find out the result.

Actually, I found the driver for this camera here

http://support.creative.com/Products/ProductDetails.aspx?catID=218&subCatID=846&prodID=16959&prodName=Live! Cam Vista IM (VF0420)&subCatName=Live! Cam Series&CatName=Web+Cameras&VARSET=prodfaq:PRODFAQ_16959,VARSET=CategoryID:218

but it doesn't includes drivers and applications for Windows 8/8.1

and the same result in the link

http://support.creative.com/KB/showarticle.aspx?sid=61105&h=13

Maybe you can try to downlaod the driver and related applications for Windows 7, then install it in a compatibility mode, just right click the setup.exe, properties, compatibility.

Or contact the manufacture of the web camera, they're more familiar with this product.

NOTE This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.

Very Well Answered   And thank You for the input Do Note though when Clicking Update driver > manually chose Drive  uncheck The Box       Chose from List of drivers then> Image Devices  > Creative > there is one listed there VF0650  (That is a Driver that comes with W8.1)

• Marked as answer by Misteron 2 hours 31 minutes ago