My uncle has a fairly old laptop; it had a fake antivirus, but MalwareBytes removed that. He recently installed a Verizion Mi-Fi router using the USB cable and he also installed a Logitech mouse. The BSOD has been popping up with that error far too often; can anyone help?

Hi JexyBlond, ·What is the service pack installed on your computer?·What is the make and model number of the computer? This error is caused due to the faulty device drivers. Step 1: Check the device status of the new installed devices on the computer. Follow the below steps for the same:a. Click on startb. Click on Runc. In open box, type in devmgmt.mscd. In device manager window, expand the device and double click to check if there are any errors or error code. Steps 2: To narrow down on the issue you may also uninstall the recently installed hardware on the computer and then check if the issue persists. a. Click Startb. Click on run, type devmgmt.msc in open box and press enter.c. Locate the deviced. Right click on the device and select uninstalle. Also place a check mark beside the option “delete driver files for the device” For reference: You receive a "Stop 0x0000000A" error message in Windows XP:http://support.microsoft.com/kb/314063 Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.