HOW DO i GET A STATUS DISC FOR MY VISTA? i KEEP GETTING POP UPS SAYING AN INSTALLATION PACKAGE FOR PRODUCT "STATUS" AND THAT i NEED TO INSERT THE STATUS DISC. The pop up appears at all times and is very hard to close. It keeps coming back.

Hi, 1. Could you provide us the exact error message?2. Did you make any changes to the computer recently? Step A.Check if the issue exists in Safe Mode, if the computer works as expected in safe mode then we can troubleshoot the issue in clean boot state.a. Refer to the article below for safe mode steps in Windows XPA description of the Safe Mode Boot options in Windows XPhttp://support.microsoft.com/kb/315222 Step B.We can use 50-50 approach to find the program that requires the CD. You are required to perform a clean boot to find the program that is causing this and then disable or re-install it.How to configure Windows XP to start in a "clean boot" statehttp://support.microsoft.com/kb/310353/en-usNote: After you have finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.Hope this helps.Thanks and Regards:Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think. If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

Neither step a or b gives information for vista.

There are wo different windows that pop up. The first says: An installation package for the product Status cannot be found. Try the installation again using a valid copy of the installation package 'status.msi.' When I close that window a new one appears that says:The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the disk and click ok. Below that it says: use source 1.