Hello, I need a quick help with finding out how to block or disable IM chat during Lync audio conference. We are trying to see if Lync can replace Adobe WebConnect Webinar solution. Several times per year we need to make Webinar for 1,000 clients on-line, and with the price of $50 per client it is pretty expensive - $50,000 is a big number. We have full blown deployment of Lync including external presense via Edge server and we can acomodate up to 1,000 clients who will be using Lync Attendee software. During our proof-of-concept test everything worked just perfect. I created new Conference Policy for the user who is used as presenter (meeting organizer, host) and lock down all neccessary options like attendees cannot record the meeting, cannot start video, cannot talk (mute audience), cannot take control over PowerPoint slides etc. Only one thig actually I still cannot block - ability of 1,000 potential attendees to send IM message which is the problem for us. We do not want 1,000 people to send IM messages especially when other 1,000 people will see them. It is OK if they can send messages using IM directly to host so then can be processed and answered after the Webinar. Does anybody knows how to block or disable the ability of Lync Attendee clients to send IM messages during the audio conference? If you know please reply to this thread as we need solution pretty urgent. Also it may help other people to see how Webinars can be hosted using Lync 2010. Overall it is amazing product and we use it from day one, and now we have only one issue (IM chat) that prevent us from switching to use it as our Webinar solution! Your quick help will be very much appreciated! Thanks!

Lync Server is not specifically designed for your scenario.

It is targetted at small teams working together.

The recommendation for maximum meeting sizes is 200-250 users and there is no way to block IMs

Hi,Alexgarin,

Unfortunately,there is no such way to disable IM in Lync conferencing out of box since IM is the built-in features in Lync,however Lync provides lot of APIs for developing and you can customize the Conferencing policy with UCMA 3.0 or Lync SDK according to your orgnization's requirement.More details about the APIs please check the following links:(Any further question about UCMA3.0 or SDK please post to MSDN forum which is specified to solving developping issues )

UCMA 3.0 http://msdn.microsoft.com/en-us/library/gg448315.aspx

Lync Server SDK http://msdn.microsoft.com/en-us/library/gg421042.aspx

Regards,

Sharon

 

Thanks Sharon for your help and explanations.

It was a meeting today with the client who is running Webinar for their clients and having IM unblocked (which means anybody can post something bad) actually was the only showstopper to use Lync 2010 as Webinar solution. I'm ready to cry but this is a reality. It looks like Microsoft is not going to get their money this time only because somebody did not include checkbox "Disable IM" in Lync conferencing policy. At the same time Adobe offered a bit lower price but lock down for 2 years contract, which also means that now client won't want to look into any other solution because they already paid big bucks for Adobe Webconnect!

So sad! If somebody can give me any possible solution, it would be greatly appreciated! It may not be too late yet - we still have 1 month before next Webinar. UCMA and SDK sounds dreamy, but management is not leaning toward this because there is no guarantee that it will work etc.

Oh well, anyway. Too bad for Microsoft, very disappointing for me (as Microsoft guru who loves Lync 2010) and good for Adobe - their employess could now pay off their mortgage faster, and get more points on New York stock exchange :-)

Thanks :-(

• Edited by lync15 Wednesday, January 18, 2012 9:20 PM

Thanks Sharon for your help and explanations.

It was a meeting today with the client who is running Webinar for their clients and having IM unblocked (which means anybody can post something bad) actually was the only showstopper to use Lync 2010 as Webinar solution. I'm ready to cry but this is a reality. It looks like Microsoft is not going to get their money this time only because somebody did not include checkbox "Disable IM" in Lync conferencing policy. At the same time Adobe offered a bit lower price but lock down for 2 years contract, which also means that now client won't want to look into any other solution because they already paid big bucks for Adobe Webconnect!

So sad! If somebody can give me any possible solution, it would be greatly appreciated! It may not be too late yet - we still have 1 month before next Webinar. UCMA and SDK sounds dreamy, but management is not leaning toward this because there is no guarantee that it will work etc.

Oh well, anyway. Too bad for Microsoft, very disappointing for me (as Microsoft guru who loves Lync 2010) and good for Adobe - their employess could now pay off their mortgage faster, and get more points on New York stock exchange :-)

Thanks :-(

• Edited by lync15 Wednesday, January 18, 2012 9:20 PM

Thanks Sharon for your help and explanations.

It was a meeting today with the client who is running Webinar for their clients and having IM unblocked (which means anybody can post something bad) actually was the only showstopper to use Lync 2010 as Webinar solution. I'm ready to cry but this is a reality. It looks like Microsoft is not going to get their money this time only because somebody did not include checkbox "Disable IM" in Lync conferencing policy. At the same time Adobe offered a bit lower price but lock down for 2 years contract, which also means that now client won't want to look into any other solution because they already paid big bucks for Adobe Webconnect!

So sad! If somebody can give me any possible solution, it would be greatly appreciated! It may not be too late yet - we still have 1 month before next Webinar. UCMA and SDK sounds dreamy, but management is not leaning toward this because there is no guarantee that it will work etc.

Oh well, anyway. Too bad for Microsoft, very disappointing for me (as Microsoft guru who loves Lync 2010) and good for Adobe - their employess could now pay off their mortgage faster, and get more points on New York stock exchange :-)

Thanks :-(

• Edited by lync15 Wednesday, January 18, 2012 9:20 PM

Thanks Sharon for your help and explanations.

It was a meeting today with the client who is running Webinar for their clients and having IM unblocked (which means anybody can post something bad) actually was the only showstopper to use Lync 2010 as Webinar solution. I'm ready to cry but this is a reality. It looks like Microsoft is not going to get their money this time only because somebody did not include checkbox "Disable IM" in Lync conferencing policy. At the same time Adobe offered a bit lower price but lock down for 2 years contract, which also means that now client won't want to look into any other solution because they already paid big bucks for Adobe Webconnect!

So sad! If somebody can give me any possible solution, it would be greatly appreciated! It may not be too late yet - we still have 1 month before next Webinar. UCMA and SDK sounds dreamy, but management is not leaning toward this because there is no guarantee that it will work etc.

Oh well, anyway. Too bad for Microsoft, very disappointing for me (as Microsoft guru who loves Lync 2010) and good for Adobe - their employess could now pay off their mortgage faster, and get more points on New York stock exchange :-)

Thanks :-(

• Edited by lync15 Wednesday, January 18, 2012 9:20 PM

Thanks Sharon for your help and explanations.

It was a meeting today with the client who is running Webinar for their clients and having IM unblocked (which means anybody can post something bad) actually was the only showstopper to use Lync 2010 as Webinar solution. I'm ready to cry but this is a reality. It looks like Microsoft is not going to get their money this time only because somebody did not include checkbox "Disable IM" in Lync conferencing policy. At the same time Adobe offered a bit lower price but lock down for 2 years contract, which also means that now client won't want to look into any other solution because they already paid big bucks for Adobe Webconnect!

So sad! If somebody can give me any possible solution, it would be greatly appreciated! It may not be too late yet - we still have 1 month before next Webinar. UCMA and SDK sounds dreamy, but management is not leaning toward this because there is no guarantee that it will work etc.

Oh well, anyway. Too bad for Microsoft, very disappointing for me (as Microsoft guru who loves Lync 2010) and good for Adobe - their employess could now pay off their mortgage faster, and get more points on New York stock exchange :-)

Thanks :-(

I'm not a sales guy, so don't quote me -- but there are other companies that host Adobe Connect -- such as www.connectsolutions.com --- considering you only use it a few times per year, they may be able to find a more creative solution for you and your needs as a best in breed solutions provider.

This would atleast prevent the viewers from seeing the content of a pop up.

http://www.ultimate-communications.com/2012/05/privacy-tips-use-presentation-mode-when-you-dont-want-someone-to-see-the-content-of-an-im-in-the-toast-lync/

Hi Johan,

(This interest most likely out of date, but) as for next similar one:

We have a chat moderation product built on Lync FE filters and client side API. This can block entire communication if configured that way.

Mail / answer me if you're interested in the details,

George,

Geomant.com

can u share me the details?

Thanks.